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Chester Racecourse jobs in Chester

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    • Excellent Customer Service skills - experience preferred.
    • Excellent Cash Handling skills - experience preferred.
    • Honest and reliable team members.
    • Contract: Casual / Zero Hours (flexible shifts).
    • Recognition and reward schemes to celebrate your hard work.
    • Be part of prestigious events and iconic venues.
    • £12.90-£14.05 + 13.3% holiday pay = £14.61-£15.91 per hour.
    • You will also advise which other racecourses you are prepared to travel to for additional work…
    • We want to keep everyone safe, so you’ll need to keep up to date with the latest allergen training.
    • Being one team, everyone in the kitchen is responsible for…
    • Contract: Casual / Zero Hours (flexible shifts).
    • Recognition and reward schemes to celebrate your hard work.
    • Be part of prestigious events and iconic venues.
    • Enjoy total flexibility with shifts managed easily through our app.
    • With such a dynamic mix of venues and services, no two days are ever the same.
    • Contract: Casual / Zero Hours (flexible shifts).
    • Recognition and reward schemes to celebrate your hard work.
    • Be part of prestigious events and iconic venues.
    • This permanent role, based in the heart of Chester, will focus on generating new business by developing and maintaining a strong sales pipeline through outbound…
    • Being host to our guests, means you’ll pay a large part in making sure they make memories to last a lifetime.
    • Have the pleasure of training our new staff to be…

Job Post Details

Customer Service Assistant - job post

Britbet Racing LLP
4.2 out of 5 stars
Blacon CH1
£12.90 - £14.61 an hour - Part-time, Zero hours contract
Responded to 75% or more applications in the past 30 days, typically within 6 days.

Job details

Pay

  • £12.90 - £14.61 an hour

Job type

  • Zero hours contract
  • Part-time

Location

Blacon CH1

Benefits

Pulled from the full job description

  • Referral programme
  • Annual leave
  • Free parking
  • On-site parking

Full job description

We’re on the lookout for enthusiastic Customer Service Assistants to join our Betting Team at Chester Racecourse. You’ll be right at the heart of the action, working across public, restaurant and hospitality areas of the racecourse.

Please note, your closest racecourse must be Chester to apply for this role. You will be offered work at other racecourses additionally, however, ideally we are looking for team members who can attend a minimum of 80% of Chester fixtures for the 2026 season.

Who are we?

Britbet is a unique partnership created by British racecourses, providing betting services for racegoers and racing fans alike. We deliver an exciting, customer-focused betting experience, offering both Tote and Britbet branded bets as a key part of the race day atmosphere.

Who are we looking for?

· Applicants 18+

· Excellent Customer Service skills - experience preferred

· Excellent Cash Handling skills - experience preferred

· Honest and reliable team members

· Commitment to understanding betting product knowledge

· Drivers/keen travellers - preferred not necessary

What does the role entail?

· Providing a welcoming and friendly customer service

· Ensuring bets are placed accurately

· Providing accurate pay outs on winning tickets

· Learning and understanding our products

· Full training provided

· Opportunities to advance into more interesting roles on course

Why work for us?

· A fun and fast-paced customer service role at racing events

· Working in a friendly and supportive environment

· Competitive hourly pay and holiday pay

· Opportunity to work at other racecourses across the country

· Flexible working

· Free on-site parking

Pay Rate

· Customer Service Assistant - £12.90 + holiday pay 13.3% = £14.61 per hour

. Courier - £14.05 + holiday pay 13.3% = £15.91 per hour

· The same rate for all ages 18+

· Monthly pay

INDHP

Job Types: Part-time, Zero hours contract

Pay: £12.90-£14.61 per hour

Benefits:

  • Free parking
  • On-site parking
  • Referral programme

Application question(s):

  • Are you available for the following race days at Chester Racecourse - Friday 12th, Saturday 13th, Saturday 27th June, Saturday 22nd August? (additional work is available)

Experience:

  • Cash Handling: 1 year (required)
  • Customer Service: 1 year (required)

Work Location: In person

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