Chinese+ jobs in South Wirral

Job Summary
We are seeking a professional, organised, and bilingual Receptionist (Mandarin-speaking) to join our legal team. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and professional environment. You will also provide vital administrative and coordination support to ensure the smooth running of the office and assist fee earners in their day-to-day operations.

This position requires excellent communication skills in both English and Mandarin, attention to detail, and the ability to manage a variety of tasks in a fast-paced professional services environment.

Responsibilities

• Handle incoming calls, emails, and general enquiries, providing information, transferring calls, and taking accurate messages.
• Manage meeting bookings, coordinate appointments, and ensure meeting spaces are prepared and presentable.
• Assist with translating or interpreting between English and Mandarin when required, ensuring clear and accurate communication with clients.
• Support administrative functions such as filing, and data entry.
• Receive, sort, and distribute incoming mail and deliveries; prepare outgoing correspondence.
• Maintain office supplies and liaise with colleagues to ensure efficient day-to-day operations.
• Assist fee earners with basic administrative tasks, including document formatting, scheduling, and diary management.
• Uphold confidentiality and professionalism in all interactions with clients and colleagues.

Skills

• Previous experience in a receptionist or administrative role, ideally within a law firm or professional services environment.
• Fluent in Mandarin and English (spoken and written); Cantonese proficiency is an advantage.
• Exceptional interpersonal and communication skills, with a polite and confident telephone manner.
• Strong organisational abilities with the capacity to manage multiple tasks and prioritise effectively.
• Excellent attention to detail and accuracy in all aspects of work.
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with case management systems is desirable.
• Professional appearance and demeanour, with a proactive and service-oriented attitude.

This is an excellent opportunity for a motivated individual looking to build a career in a legal or professional services setting. You will gain valuable experience supporting a busy legal team, develop your administrative and client service skills, and play a crucial role in maintaining our firm’s professional services and client relationships.

Job Types: Full-time, Part-time, Permanent

Pay: From £24,000.00 per year

Benefits:

• Company pension
• On-site parking
• Work from home

Work Location: In person