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Job Post Details

Trainee Generalist Advice Caseworker
Citizens Advice
·
3.9
London
£33,831 - £39,100 a year
Permanent
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Job details

£33,831 - £39,100 a year
Permanent
London

Full job description

Salary
Scale 5 - £33,831 per annum (increasing to NJC Scale 6 - £36,867 to £39,100 per annum - after 5 months)
Location
Southwark, London
Workplace
Office based
Contract
Permanent
Hours per week
35

How to apply


Interviews will take place on 3 November 2026.

About the role

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 5 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £36,867 per annum.

  • You must be a trained Gateway Assessor
  • Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
  • Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
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