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Job Post Details

Debt Adviser (Remote) - job post

Citizens Advice
3.9 out of 5 stars
United Kingdom•Remote
£28,373 - £32,723 a year - Permanent
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Job details

Pay

  • £28,373 - £32,723 a year

Job type

  • Permanent

Benefits

Pulled from the full job description

  • Work from home
  • Flexible schedule

Full job description

Salary
£28,373 – £32,723 per annum, depending on experience, pro-rata for part-time.
Location
Anywhere in UK
Workplace
Work from home
Contract
Permanent
Working pattern
Flexible
Hours per week
35

How to apply


About the role

Do you have experience delivering debt advice and want to help people overcome financial difficulties and build a more secure future?

We’re expanding our specialist debt team to meet growing demand for our services. Every day, we support people facing debt, financial hardship and crisis, helping them understand their options, resolve complex issues and improve their financial wellbeing.

As a Debt Adviser, you’ll provide high-quality debt advice and casework, working with clients by telephone, video and in person. You’ll help people explore their options, negotiate solutions, maximise income and access the support they need to move forward confidently.

We’re looking for someone with:

  • Experience delivering debt advice at casework level

  • Strong communication and client advocacy skills

  • The ability to manage a varied caseload and achieve positive outcomes

  • A commitment to empowering people and improving access to justice

In return, you’ll join a friendly, supportive and forward-thinking organisation that is committed to changing lives across Kent. You’ll have opportunities for ongoing professional development, flexible working arrangements and the chance to be part of an organisation that genuinely values its people.

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