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Citizens Advice jobs in Farnborough

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    • The Community Outreach Adviser will provide advice and support on welfare benefits, debt, housing, and energy issues, working directly within local communities…
    • The Energy Lead will also supervise an outreach adviser working in community settings on the same project.
    • You will be providing advice and casework to clients, supporting them with enquiries including welfare benefits, housing, employment, and other areas.
    • You will be providing advice and casework to clients, supporting them through the debt advice process including dealing with emergencies, income maximisation,…
    • You’ll supervise advice sessions, guide and develop volunteers and staff, and ensure high standards in the delivery of advice across all channels.
    • Role purpose: • To deliver comprehensive, client-focused debt management advice and supervision.
    • A thorough knowledge of benefit and debt management advice…

Job Post Details

Community Outreach Adviser - job post

Citizens Advice
4.0 out of 5 stars
26 Commercial Way, Woking
£28,080 - £31,200 a year - Fixed term contract
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Job details

Pay

  • £28,080 - £31,200 a year

Job type

  • Fixed term contract

Location

26 Commercial Way, Woking

Full job description

Salary
£28,080 - £31,200 (FTE) per annum dependent on experience
Location
Woking
Workplace
Office based
Contract
Fixed term contract, until 3 August 2029
Hours per week
37.5

How to apply


About the role

Community Outreach Adviser (Full-Time, 37 Hours per Week)

Lottery-Funded Three-Year Project – Based in Canalside, Woking

The Community Outreach Adviser will provide advice and support on welfare benefits, debt, housing, and energy issues, working directly within local communities across Woking. Based in Canalside, Woking, the role will focus on building trusted relationships with residents, community groups, and partner organisations, with a particular emphasis on engaging South Asian communities and others who may face barriers to accessing advice. The project aims to ensure advice services are accessible, inclusive, and responsive to local needs.

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