City York Council jobs

Grade 6 Level 1- 4 (£28,394 to £30,975 per annum)

37

Full time

Fixed Term

Fixed Term to cover: Until 31 March 2029

Administration, Business and Finance

29/05/2026

FINA005742

The City of York Council are looking to recruit a self-motivated, enthusiastic, hard-working Welfare Benefits Adviser to support benefit take up.

About the role;

This is an exciting opportunity to further develop and test out a new approach to supporting people with benefit take-up and income maximisation.

The dedicated welfare benefits adviser will work with people with low-income to support them to look at their whole situation, maximise income and develop ways to manage their money and finances in a sustainable way going forward.

A key element of the work is to evaluate what elements work and what don’t and also explore how we can build good practice and learning into ongoing processes and support services.

You will be committed to providing up-to-date social welfare information and advice, via telephone, online and face to face. Working to approved quality standards, you will be responsible for the effective delivery of advice services.

Key skills and experience required;

If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level B1: Can exploit a wide range of simple language flexibly to express much of what they want. Can keep going comprehensibly, even though pausing for grammatical land lexical planning and repair is very evident, especially in longer stretches of free production.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Mora Scaife at mora.scaife@york.gov.uk

Closing date: Sunday 14 June at 12 midnight

Interview date: Week commencing Monday 22 June