Civil Service jobs in Hayes

Join Connect Plus Services as a Tunnel Maintenance Civil Operative and play a vital role in supporting the safe and efficient operation of tunnels and pumping stations across the M25 network and its associated spur roads.

In this hands-on operational role, you will support the Tunnel Maintenance Supervisor and Manager in delivering planned and reactive maintenance activities. You will contribute to the day-to-day upkeep of critical infrastructure, ensuring that tunnels, assets, and associated systems are maintained to the highest standards of safety, reliability, and compliance.

This role is suited to a practical and safety-focused individual who enjoys working in a dynamic operational environment and contributing directly to the performance of a nationally significant road network.

Location and Working Arrangements

This role is based from CPS Hatfield and South Mimms Depots, with regular work across tunnels and pumping stations on the M25 and its spur roads. You will be required to work flexibly to support planned maintenance closures and reactive works as required.

A full UK driving licence is essential, and the role may involve operating specialist vehicles, working in confined spaces, and supporting out-of-hours activities.

As Tunnel Maintenance Civil Operative, you will report to the Tunnel Maintenance Manager and support the effective delivery of maintenance operations across the network. You will oversee the correct operation of tunnel vehicles when used by appointed agency drivers, ensuring that all required checks are completed before and after use.

You will drive tunnel vehicles when required during planned closures or reactive incidents and assist Tunnel Maintenance Technicians in completing a wide range of maintenance activities. This will include supporting inspections, repairs, and general upkeep of tunnel and pumping station assets.

You will be responsible for completing daily worksheets, maintenance reports, drive-through sheets, and vehicle checks, ensuring that all records are accurate and submitted on time. You will observe all safety procedures and instructions, maintaining a strong focus on Zero Harm at all times.

The role includes providing escort and supervision to subcontractors, ensuring full compliance with site rules and safety standards, and supporting work delivered on behalf of National Highways and partner organisations.

You will carry out manual, semi-skilled, and skilled tasks across a range of trades, including out-of-trade activities when required, under the direction of the Tunnel Maintenance Supervisor. You will also support wider business objectives, including sustainability initiatives, and undertake any reasonable duties within your capability as directed by line management.

You will hold relevant operational and safety qualifications, including IPAF certification for MEWPs and booms, confined space training, and a valid CSCS Safety Card or equivalent. You will have broad experience of tunnel maintenance regimes and a good understanding of current health and safety legislation.

You will be capable of working independently when required, operating Connect Plus Services vehicles in line with company policies, and undertaking additional training to meet sector scheme requirements, including Sector 22. Experience working in high-risk operational environments will be beneficial.

You will demonstrate strong customer service skills, the ability to work effectively under pressure, and a confident and professional approach. You will communicate clearly at all levels and work collaboratively within a complex operational structure.

You will be a reliable team player with a thorough and organised working style. A clean UK driving licence is essential, and applicants holding HGV Class 1 or 2 licences and a valid CPC Driver Card will be particularly well regarded.

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com