Skip to main content
Post your CV and find your next job on Indeed!

Claim Handler jobs in Newcastle upon Tyne

Sort by: -
    • Accurately record all actions throughout the lifespan of the claim on the claims system.
    • Handle the full assessment of the claim through to decision and send…
    • In this role, you'll manage a varied caseload of Employers' Liability (EL) and Public Liability (PL) injury claims, alongside Third Party Property Damage claims…
    • Proactively pursue early claim resolution and reduce unnecessary claim costs.
    • Manage litigated claims and make informed decisions regarding claim progression.
    • Communication is key—you’ll work closely with colleagues, clients, and third parties to ensure smooth claim resolution.
    • Typical shift patterns may include:
    • Communication is key—you’ll work closely with colleagues, clients, and third parties to ensure smooth claim resolution.
    • Attention to detail and accuracy.
    • Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for a Claims Handler to join our Newcastle, Edinburgh, Charlbury, Catterick, or…
    • View all Benefact Group jobs - Newcastle upon Tyne jobs - Claims Processor jobs in Newcastle upon Tyne
    • Salary Search: Claims Handler salaries in Newcastle upon Tyne
    • Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for a Trainee Claims Handler to join our Newcastle, Edinburgh, Charlbury, or…
    • Audit surveyor and contractor performance to ensure quality and minimise claim leakage.
    • Provide clear explanations to policyholders regarding claim decisions,…
    • You’re part of a team that shows up, stands together, and leads with purpose.
    • This role focuses on managing complex disease claims, including but not limited to…
    • Managing claim progress and departmental priorities, including monitoring ongoing hire and repair activity.
    • In this role, you'll proactively manage and support…

Job Post Details

Insurance Claims Handler
MB&G Insurance
Wallsend NE28 9NZ
£26,651 a year
Permanent, Full-time
Apply now

Job details

£26,651 a year
Referral programme, Employee discount, Life insurance, Free parking, Additional leave, Company pension, Private medical insurance, Company events
Permanent, Full-time
Wallsend NE28 9NZ

Full job description

Job Title: Insurance Claims Handler

Our business has a great opportunity that has arisen for a full time, experienced person to join our Claims team in Newcastle. The role of Insurance Claims Handler is a fantastic opportunity for anyone who is looking to take the next step forward in their current role, or for an individual experienced in a financial or regulatory environment who is looking for more autonomy and challenge in their day-to-day job.

Working for a well-established local firm, you will be afforded the opportunity to not only be part of the journey, but help in deciding which directions the department goes in.

Job Summary

A permanent role with the Claims team. The role is integral to the business providing regular reporting to our Management team, and to our external parties. You will work closely with colleagues on the Claims team and the wider business to provide a wide range of skills.

Key Tasks of role:

1. Taking All First Notification of Loss responsibilities – Phone/Email/Post

2. Provide input in to process improvement and innovation

3. Willingness to develop an understanding of the basic insurance principles that guide our claims handling decisions.

4. Willingness to understand and work within the service standards of the business, consistently hitting agreed productivity targets, whilst taking the time to assist customers who require additional help

5. Handle the full assessment of the claim through to decision and send the correct responses throughout.

6. Accurately record all actions throughout the lifespan of the claim on the claims system.

7. Check claims for potential fraud indicators where appropriate.

8. Deliver an excellent service to customers, clients and suppliers and handle the decline of claims professionally.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

Required Knowledge and Skills

· Ability to manage workload and prioritize

· An understanding of industry standards and protocols

· Great communication skills

· Confident and able to work well within a team

· Methodical and organized

· Able to handle a high level of autonomy of both time management and accountability

· Work to SLA’s and help manage those with other colleagues

· Happy to get involved with the team and look to assist with changes in process where you have identified improvements can be made

· 2 Years minimum experience in Insurance or regulated industry is preferable

Job Types: Full-time, Permanent

Pay: £26,651.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Referral programme

Experience:

  • Claims Processing: 2 years (preferred)
  • working in a regulated environment: 2 years (preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume