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Claimant Insurance jobs in Bristol

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    • Benefits:* Hybrid working, professional qualification support (CII), long-term progression opportunities.
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    • Ensure market, insurance, legislation and other technical knowledge is developed and maintained to enable efficient claims handling.
    • We are looking for an individual who demonstrates great attention to detail and has a background of fast-paced process administration-based roles.
    • Creating one comprehensive 3,000-4,000-word report of the evidence gathered for each claimant, up to a maximum of 3 per day.
    • Health Screening every two years.
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Job Post Details

Commercial Complex Claims Handler - job post

Capio Recruitment
Bristol•Hybrid work
£38,000 - £45,000 a year - Permanent

Job details

Pay

  • £38,000 - £45,000 a year

Job type

  • Permanent

Location

Bristol•Hybrid work

Full job description

Job Title: Senior Claims Handler
Location: Bristol (Hybrid – 3 days per week in the office)
Salary: £38,00 - £45,000 DOE
Benefits: Hybrid working, professional qualification support (CII), long-term progression opportunities

About the Company:

This is an opportunity to join a well-established and growing specialist insurer with a strong reputation across financial lines, construction, accident & health, and affinity products. Backed by a major international parent group, the business combines the stability and support of a global insurer with the close-knit culture of a smaller regional team. With excellent staff retention and ambitious growth plans over the next few years, the business offers genuine long-term career development within a collaborative environment.

Role Summary:

A growing insurer is looking to appoint a Senior Claims Handler to support a broad and varied claims portfolio across complex commercial lines. Working within a close-knit team, the role will combine hands-on claims handling with oversight of third-party administrators and key stakeholder management across the business. This position offers strong long-term progression potential, including the opportunity to help shape and eventually lead an in-house claims function as the business continues to expand.

Key Responsibilities:

  • Manage a varied portfolio of complex claims across areas including Professional Indemnity, Accident & Health, and Construction All Risk, giving you exposure to diverse and technically challenging work
  • Oversee relationships with TPAs, panel firms, and service providers, allowing you to develop broader operational and stakeholder management experience
  • Handle referrals above delegated authority and contribute to resolution strategies on higher-value and more complex matters
  • Work closely with underwriters, actuaries, finance teams, and senior leadership, increasing your visibility across the wider business
  • Support claims process improvement initiatives and contribute to the future development of an in-house claims function
  • Produce clear reporting, reserve recommendations, and claims analysis to support business decision-making

Requirements:

  • At least 5 years’ claims handling experience
  • Experience handling claims within one or more of the following areas: Professional Indemnity, Accident & Health, or Construction All Risk
  • Ability to work independently and manage a varied workload within a fast-paced environment
  • Strong communication and stakeholder management skills
  • Experience working with TPAs, brokers, panel firms, or outsourced claims providers would be advantageous
  • Comfortable balancing technical claims work with operational and administrative responsibilities where required

If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet.

Related Job Titles: Claims Adjuster, Complex Claims Handler, Commercial Claims Handler, Financial Lines Claims Handler, Technical Claims Specialist

INDTWINS

Pay: £38,000.00-£45,000.00 per year

Work Location: In person

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