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Cleaning Operations Manager - job post

KBR Solutions
51-59 Rose Lane, Norwich
£30,000 a year - Permanent, Full-time

Job details

Here’s how the job details align with your profile.

Pay

  • £30,000 a year

Job type

  • Full-time
  • Permanent

Shift and schedule

  • Weekend availability
  • Monday to Friday
  • Holidays

Location

51-59 Rose Lane, Norwich

Benefits
Pulled from the full job description

  • Company pension
  • Sick pay

Full job description

KBR Solutions is a brand new and already fast growing family owned cleaning and facilities management company in the UK. We pride ourselves in being a great company to work for and delivering service excellence to all our clients. We aim to provide best in class service and build long term customer relationships which allow us to continue to grow.

We are looking for a Cleaning Operations Manager to join our central division where you will be responsible for a your team who provide cleaning services across a mix of contracts including Education, Manufacturing, Residential and Corporate sites.

Reporting into the Directors as well as working alongside the Supervisor, the role of Cleaning Operations Manager will ensure our teams are providing the highest level of service to our customers and will support the drive for profitable growth. The Cleaning Operations Manager will provide development and leadership of an effective team that operates through the KBR values. Delivering excellence, you will operate efficiency to maintain and expand the portfolio.

Hours 8.45am - 17.15pm Monday to Friday.

Times as required due to various Business Contracts. May include weekends and bank holidays if necessary. Please note that many of our cleaning contracts operate outside of normal working hours. This will include early mornings, evenings and weekends.

Pay - £30,000 annual salary.

As a Cleaning Operations Manager, you must have the following expertise and attributes:

  • Maintaining strong client relationship with high levels of satisfaction
  • High level of Experience in with the Sales and Contracts.
  • Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Managing Directors.
  • Looking for opportunities for continuous improvement, cost savings and account growth.
  • Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level. To solve problems and implement appropriate solutions
  • Experience with financial forecasting, budgeting, and analysis
  • Strong knowledge of health and safety and COSHH regulations and management knowledge of health & safety and food safety. You will also be responsible for ensuring Health & Safety procedures and legislation is adhered to.
  • Ability to work to tight timescales.
  • Demonstrate experience of working in a similar role within the service industry at a comparable level in a company

Desirable attributes:

  • Previous management experience
  • Awareness of quality management systems e.g. ISO
  • British Institute of Cleaning Science (BICS) qualified
  • Knowledge of external cleaning developments and innovations
  • Previous experience in effectively managing in a similar role
  • Health and Safety qualification equivalent to IOSH managing safely
  • Strong commercial awareness, financial management, and IT literacy
  • Passionate, flexible, trustworthy, and innovative.
  • Full driving license and access to a Vehicle.
  • DBS Enhanced Checked

A good cleaning manager should be an effective leader who can motivate and inspire their team. You should have excellent communication and people skills to manage and direct large teams. You should have a deep understanding of the different cleaning methods and equipment available in the industry and are able to determine which methods and equipment are best suited to a particular job and ensure that the cleaning team is trained on how to use them.

What we offer you:

  • The opportunity to be part of one of the fastest growing specialist providers in the Norfolk, this means that as our teams continue to grow, so can you.
  • We are employee-owned, making you a beneficiary of our future success.
  • 28 days leave including bank holidays.
  • Enhanced maternity, paternity, and sick pay.
  • Company Pension Scheme.
  • Lots of training, development and apprenticeships opportunities programs to grow and progress your career.
  • Company Phone and Laptop.
  • Commission scheme for any new sales brought to the business.

Our commitment to Diversity, Equity and Inclusion

KBR is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity. KBR is an equal opportunities employer and rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion or sexual orientation.

Apply via the job advert or send your CV directly with a covering letter to Savanah at cleaning@kbrsolutions.co.uk

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Additional pay:

  • Bonus scheme
  • Performance bonus

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

  • COSHH: 1 year (required)
  • Sales: 1 year (preferred)
  • Management: 1 year (required)
  • Commercial cleaning: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)
  • Enhanced DBS (required)

Willingness to travel:

  • 50% (required)

Work Location: In person

Application deadline: 09/10/2024

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