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Job Post Details

M Group logo

Senior Scheduling Coordinator - job post

M Group
2.9 out of 5 stars
Swansea
You must create an Indeed account before continuing to the company website to apply

Location

Swansea

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Employee assistance programme
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

You'll be working across Rail, Aviation, Defence & Adjacent Markets. You'll visit major international airports, see our wide range of specialist rail engineering projects across the UK and be involved in the maintenance and upgrades of defence properties, airfields, military bases, ports, railway infrastructure and depots.

Want to come and be a part of it?

What will you be doing?

The role ensures all scheduling activities are completed accurately, efficiently, and in line with contractual, regulatory, and safety requirements. Covering in-day, future, and out-of-hours workloads, it manages risk, maintains service continuity, and supports KPIs. The Senior Scheduling Coordinator also optimises resource use, reduces disruption, and enables safe, right-first-time delivery, while providing guidance and informal leadership to drive consistent, high-quality scheduling practices.
What will you be doing?

  • Support and oversee Coordinators, acting as a senior escalation point while managing team capability and capacity

  • Deliver accurate, compliant schedules aligned to priorities, service levels and operational capacity, promoting right-first-time delivery and minimising disruption

  • Maintain visibility of workload and capacity, allocating and adjusting resources based on demand, skills and location to optimise performance

  • Manage in-day changes and disruptions, mitigating risks to performance, safety and compliance, and replanning work as needed

  • Maintain systems, trackers and workflows, supporting planning, reporting, commercial data and coordination of meetings and actions

  • Ensure compliance with regulatory, contractual and safety standards, embedding a safety-first approach and maintaining accurate audit records while escalating risks

  • Collaborate with operational teams and customers, communicating clearly to manage expectations and resolve issues, acting as a key scheduling contact

  • Maintain accurate system data, monitor KPIs and service levels, and support reporting and analysis to identify trends and improvements

  • Provide coaching, guidance and knowledge sharing, promoting consistent processes and supporting development across the team

  • Carry out additional duties in line with M Group policies and standards

  • Plan and prioritise complex workloads, deliver against targets, solve problems using data and build strong working relationships while maintaining compliance and safety standards


What you’ll bring
  • Proven experience in scheduling, planning or coordination within an operational environment
  • Strong organisational skills with the ability to manage high workloads and shifting priorities
  • Confident user of scheduling or works management systems, with strong IT capability
  • Excellent communication skills, able to engage effectively at all levels
  • Strong analytical skills with the ability to interpret data and identify trends
  • Experience working in a regulated or compliance-driven environment
  • Proactive, resilient and solutions-focused approach
  • Good standard of general education (GCSEs or equivalent)

Desirable:

  • Experience within utilities, highways, transport or infrastructure
  • Knowledge of relevant industry regulations
  • Experience supporting or guiding others in a planning or scheduling function
  • Exposure to performance reporting, dashboards or management information
  • Experience contributing to process improvement or optimisation initiatives

What’s in it for you?


We offer a range of benefits designed to support your life in and out of work, some of which include;


  • Matched or contributory pension scheme

  • Online GP service, 24 hours a day, 365 days a year

  • Employee assistance programme

  • My Rewards portal, access to 1000’s of retail discounts

  • Life assurance

  • Cycle to work, salary finance and give as you earn schemes

  • Enhanced maternity, paternity leave and adoption leave

  • Buy up to 5 days additional annual leave

  • Reward and recognition scheme


In addition, this role offers;


  • Discretionary bonus scheme

  • 25 days annual leave plus bank holidays

  • Health care cash plan giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more


About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.


Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.


  • We’re responsible and go further for our people, clients, communities and the planet

  • We’re open and seek new and better ways of exceeding expectations

  • We’re together and as one team; the whole is greater than the sum of the parts

  • We’re ambitious and embrace opportunity, to lead essential infrastructure services for life


Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.


It’s an exceptional time to be a part of M Group.


#MGroupR&A IND1
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