Clinical Document Management jobs

Full training is provided.

Nova Healthcare Solutions is currently recruiting to recruit a remote Pharmacy Technician.

The role of Remote Pharmacy Technician is split into two core elements:

• The provision of services to support the practice;
• Medication support for "Premium+" workflow packages.

Nova Healthcare Solutions Ltd is a CQC registered organisation that provides remote support to primary care healthcare services.

The Pharmacy Technician role is dedicated to delivering clinical services within agreed standards of care within primary care settings with an aim to reduce the burden on General Practice settings. This is achieved through the independent completion of the workload assigned in a safe and efficient way within defined limits of responsibility and resources.

To liaise with pharmacy and healthcare colleagues in order to ensure a patient orientated medicines management service is provided.

Clinical practice

• To deliver clinical services and remain accountable for staff and personal professional actions guided by agreed local policies, procedures and professional code of practice.
• Provide clinical services that will include work on premium & premium+ workflow packages in compliance with national and local standards.
• Provide clinical services that may include:
• A systematic approach to individual patient care; and
• Analysis and response to patient medication queries communicating medicines related information and advice to professionals and patients under the supervision of more experienced staff taking into consideration adverse drug reactions, pregnancy, breast feeding and other challenges; and
• Medicines reviews and audits; and
• Consideration of long term condition reviews; and
• Providing Support in relation to prescribing or medication issues; and
• Medication reconciliation after hospital or care home discharge; and
• Medication out of stock/not available changes; and
• Addressing electronic repeat dispensing issues with pharmacies; and
• Addressing out of sync medication; and
• Ensuring cost effective medication switches; and
• Increasing medication quantities to reduce repeat request frequencies; and
• Addressing replies to Accurx Medication Reviews; and
• Adding / tidying entities for bloods, diary entries and appointments via AccurX; and
• Processing medication cancellations; and
• Provision of expertise in clinical medications review; and
• Risk management and compliance with medicine legislation; and other services yet to be implemented.

Service development

• To work as an individual and within a team to contribute towards service improvement and achieving and maintaining CQC standards.
• To represent Nova Healthcare Solutions Ltd positively at all times in communication and meetings with professional and external agencies.
• To highlight to your line manager any issues of quality, risk and instances of conflict between Nova Healthcare Solutions Ltd procedures and CQC / client requirements.
• To assess own performance and take accountability for own actions, either directly or under supervision.
• To contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• To work effectively with individuals in other agencies to meet patients' needs.
• To effectively manage own time, workload and resources.

Administration

• To check emails on a daily basis and produce standard letters, emails and collect information using available IT packages in line with current procedures.
• To maintain and file accurately all data, documents and correspondence required for the operation of the service.
• To ensure any claims for overtime are submitted, and other financial claim forms in line with current procedures.
• To ensure adherence to lone working procedures as required.

Customer care

• To ensure that sensitive information is passed to patients in a professional manner (e.g. terminal illness).
• To support patients regarding their medicines and treatment in a simple and straight forward way whilst under supervision and guidance.
• To deliver care according to NSF and NICE guidelines.
• To contribute effectively to delivering a first-class patient focused service.
• To follow the organisation’s complaint reporting procedures always taking ownership and highlighting any errors made.

Miscellaneous

• To carry out efficiently all associated tasks to support the smooth running of the service that may be assigned to you by the Senior Management Team.
• Adhere to Disclosure and Barring Service Checks

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Benefits:

• Work from home

Experience:

• recent SystmOne or Emis/Docman: 3 years (required)
• recent Primary Care Pharmacy: 3 years (required)

Licence/Certification:

• Registration with General Pharmaceautical Council (required)
• NVQ Level 3 in Pharmacy Technician or equivalent (required)
• completion of CPPE pathway (preferred)

Work Location: Remote