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    • Our new café - 77° South - at Discovery Point we are now recruiting for a Café Supervisor to support our Cafe Manager in delivering a high-quality customer…
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    • A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise.
    • Comprehensive training (including coffee knowledge!) and access…
    • Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
    • A warm, positive personality that makes guests feel welcome.
    • Decent weekday availability between 8am–5pm (we’re open 7 days a week and always busy!) as well as…
    • The role will involve preparing and serving great coffee and other drinks, taking orders, serving food and cakes, keeping the café clean and tidy, and providing…
    • 24 hours/week, variable days including alternate weekend and evening shifts.
    • Start and finish times are variable and in line with business demands.
    • Maintain high standards across service and coffee excellence.
    • We also offer flexible shifts to suit you and the store.
    • Matched pension up to 10%.
    • The ideal candidate will have a passion for delivering exceptional customer service and possess experience in catering, serving, and food safety.
    • A successful candidate will have restaurant industry experience, a passion for hospitality, and strong customer service skills.
    • We are looking to recruit full or part time staff for this position and will include working weekends .
    • Full training will be given, experience in a similar…
    • Operate coffee machines and other equipment safely and efficiently;
    • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty…
    • Proven barista experience or familiarity with coffee-making techniques is highly desirable.
    • Prepare and serve a variety of food and beverages, including coffee,…
    • Our cafe is open 7 days a week offering various shifts as well as working alternated weekends.
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Job Post Details

Cafe Supervisor - job post

Dundee Industrial Heritage SCIO
Dundee DD1 4XA
£14.21 an hour - Permanent, Part-time

Job details

Pay

  • £14.21 an hour

Job type

  • Part-time
  • Permanent

Location

Dundee DD1 4XA

Benefits

Pulled from the full job description

  • Sick pay
  • Employee assistance programme
  • Free parking
  • Company pension

Full job description

Dundee Heritage Trust runs two highly respected and vibrant museums – The Royal Research Ship Discovery/Discovery Point and Verdant Works. Both sites are fully accredited museums and have won numerous awards, both national and international, as well as being 5 star rated attractions with Visit Scotland. Both the polar and jute collections are Recognised Collections of National Significance.

Our new café - 77° South - at Discovery Point we are now recruiting for a Café Supervisor to support our Cafe Manager in delivering a high-quality customer experience directing café and kitchen operations to deliver a seamless visitor experience and drive results. This role includes:

  • Managing groups and visitors, resolving enquiries and ensuring safety
  • Managing staff rotas within company budgets.
  • Supervising day to day operations, food ordering and preparation and recording deliveries
  • Pricing of products in line with current legislation, cash and till retail and operations securely managed and refund procedures complied with
  • Assisting with planning and staffing during public events and accurate completion of timesheets
  • Deputising for our Café Manager during absences
  • Supporting admissions and retail colleagues and processes

In this customer facing role you will need to be someone who is able to communicate to a high level with all our visitors. Self-motivated with an enthusiastic personality to help lead the team to achieve the highest standards of customer care and success. You will have already achieved a Food Hygiene Certificate at Level 2 and have solid experience of food handling and preparation, you must be able to demonstrate experience of working in a busy café space with Barista experience preferred.

28 hours per week spread over 7 days, the detail will be discussed at interview.

In addition to the benefits below we provide an Employee Assistance Programme.

Job Types: Part-time, Permanent

Pay: £14.21 per hour

Benefits:

  • Company pension
  • Free parking
  • Sick pay

Application question(s):

  • Have you gained Food Hygiene Certificate at Level 2?

Experience:

  • Food handling and preparation: 2 years (required)
  • managing staff: 1 year (required)

Work Location: In person

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