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    • Support the Store Manager with training, coaching and managing their team to drive standards and performance.
    • Lead by example and provide great service, both in…
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    • Full-Time: Hours: 25+ hours per week | shift patterns.
    • Part-Time: Hours: 8–24 hours per week | shift patterns.
    • Free beverage on every shift.
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    • Full-Time: Hours: 25+ hours per week | shift patterns.
    • Part-Time: Hours: 8–24 hours per week | shift patterns.
    • Free beverage on every shift.
    • Deliver exceptional guest experiences with enthusiasm and attentiveness.
    • Ensure product quality by following the product manual for consistency and excellence.
    • Maintaining cleanliness and hygiene in the restaurant and coffee station.
    • Confident in preparing high-quality coffees, including espresso-based drinks.
    • No experience in Coffee is needed as full training with be provided in store and at one of our Coffee Academies!
    • We’re looking for an experienced full time Coffee Shop Supervisor to lead the team on shift, set the tone for great service, and support the Manager in hitting…
    • Knowledge of coffee preparation and milk steaming techniques is desirable.
    • Maintain clean, organised, and fully stocked coffee stations throughout shifts.
    • Previous barista experience or familiarity with coffee preparation techniques is required.
    • Prepare and serve a variety of hot and cold beverages, including…
    • To ensure the shop floor is always managed effectively, prioritising firstly coffee;
    • Main Function – The day to day running of Artisan *.
    • By chatting to our customers about coffee, never letting a bad shot go, pouring and pushing your latte art to the next level on every coffee served and keeping…
    • As a Supervisor, you’ll play a key role in leading shifts, supporting your team on the floor, and making sure every guest leaves with an amazing JENKI…
    • Knowledge of coffee preparation techniques and an understanding of various coffee types is highly desirable.
    • The ideal candidate will have a love for coffee and…
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    • Maintain high standards across service and coffee excellence.
    • We also offer flexible shifts to suit you and the store.
    • Matched pension up to 10%.
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    • We ask that you are reliable and flexible to meet the needs of the stores trading and delivery times and are comfortable working under pressure in a fast-paced…

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Job Post Details

Assistant Manager - job post

Caffe Nero Guildford High St
3.1 out of 5 stars
Guildford GU1 3DY
£12.91 - £13.06 an hour - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £12.91 - £13.06 an hour

Job type

  • Full-time

Location

Guildford GU1 3DY

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Discounted or free food

Full job description

Assistant Manager at Caffè Nero

At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you.

Our aim is simple: through great coffee and brilliant service, we want to make a positive difference in people’s lives. Our Assistant Managers are second in command and are vital for the smooth running of the store, providing great service and supporting their team to do the same. They:

  • Support the Store Manager with training, coaching and managing their team to drive standards and performance.
  • Make fantastic coffee… and matcha… and seasonal drinks… every order is special! From bean to cup, they make each customer their coffee, exactly how they like it!
  • Lead by example and provide great service, both in store and through deliveries. With our signature 1-2-1 service style, they ensure customers leave with a personalised experience.
  • Keep the customer and back-of-house areas safe, clean, organised and ready for service. Some examples would be cleaning tables or ensuring toilets are kept to the high standards our customers expect.
  • Take pride in what they do and always strive for excellence!

What you can expect:

  • Brilliant training – coffee experience is welcome but not required!
  • The opportunity to grow your career and develop personally and professionally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
  • 50% off all handmade drinks and 40% off everything else when you’re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.
  • Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.

To be successful you will:

  • Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
  • Be people focused – really caring about the welfare and development of your team.
  • Love the challenge of meeting business targets.
  • Be passionate about the Caffè Nero brand!

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community.
At the same time as giving fantastic service, you’ll have loads of fun along the way, whether that’s at a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Assistant Managers in this location is £12.91 per hour, increasing to £13.06 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

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