Commercial Agency Retail jobs in London

Communications Manager – London / Chertsey (Flexible hybrid working) | Full-Time / Permanent

Up to £50,000 + bonus and excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life insurance and more.

We're looking for a strategic and creative Communications Manager to lead internal and external communications across our Destination & Experience sector with a focus on leading retail and education catering brands. This is an exciting opportunity to shape communications campaigns, manage PR activity, build stakeholder relationships and strengthen brand reputation across a diverse portfolio of businesses. If you're passionate about storytelling, media relations and employee engagement, we'd love to hear from you.

We are Compass Group UK&I

We’re the UK’s largest food and support services provider: the people behind the food, hospitality and services that brighten your day, make you smile and put a spring in your step. Operating in thousands of locations across the UK & Ireland, we provide expert catering, cleaning, and facilities management services to a range of clients and sectors across the country. In the UK and Ireland we’re tens of thousands of talented people providing tasty, well-cooked food and support services to improve the health and wellbeing of workers, school children, hospital patients, military and visitors to the nation’s major sports and cultural events.

Communications Manager – The role

• Lead the delivery of integrated communications strategies and plans across the Destination & Experience sector
• Partner with business and brand leaders to identify and promote impactful business, client and colleague stories
• Oversee PR activity, developing proactive campaigns that enhance profile and protect reputation
• Create high-quality press releases, media statements, leadership content, award entries and briefing materials
• Manage PR agencies and external partners, ensuring delivery against agreed objectives and measurable outcomes
• Create and coordinate engaging content across internal communications channels and platforms
• Advise stakeholders on communication approaches, channels and content strategies
• Track communications performance and use insights to refine plans and demonstrate impact
• Support reputation management, media enquiries and broader communications priorities across the business

What we're looking for

• Experience in communications, corporate communications, PR or corporate affairs
• Strong media relations, stakeholder engagement and content development expertise
• Excellent writing, editorial and proofreading skills across multiple channels and audiences
• Experience developing proactive PR plans and managing communications campaigns
• Strong communication and influencing skills with the confidence to advise stakeholders at all levels
• Experience managing agencies or external partners and evaluating delivery against objectives
• Strong organisational and project management skills with the ability to manage competing priorities
• Commercial awareness and an understanding of reputation management and business priorities
• Collaborative, proactive and solutions-focused approach

What you'll get in return

• Competitive salary with bonus and full company benefits
• 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity and adoption leave, plus additional family-friendly benefits
• Perks & discounts: Shopping, entertainment and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance and preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways

Compass Group is committed to creating a diverse and inclusive workplace where everyone can thrive.