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Complaints jobs in Maidstone

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    • Take ownership of client complaints, seeking swift resolutions while keeping the management team updated on any escalated concerns.
    • Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area…
    • View all Estee Lauder jobs - Maidstone jobs - Housekeeper jobs in Maidstone
    • Salary Search: Estee Lauder Counter Lead - Boots Maidstone 26.25 hours over 4 days salaries in Maidstone
    • Use customer insight, complaints, operational data and journey analytics to identify root causes, prioritise improvements and prevent recurring service issues.
    • To assist with associated complaints and freedom of information requests relating to the services within this area.
    • To work effectively with a wide range of stakeholders; Councillors, Elected Members, and dealing with MP enquiries and complaints.
    • London weighting allowance (Per Annum).
    • RRA - Recruitment and Retention Allowance (Per Annum).
    • Special Duty Bonus Payment (SDBP) up to per annum.
    • Having a full understanding on TCS with Tasks, instructions, how to log complaints and set reserves etc….
    • Answer first point of contact calls for New claims and…
    • Take ownership of complaints relating to your claim portfolio, seeking to resolve concerns promptly, fairly and at the earliest opportunity.
    • Take ownership of complaints relating to your claim portfolio, seeking to resolve concerns promptly, fairly and at the earliest opportunity.
    • Previous experience managing customer complaints and resolving issues.
    • Working closely with internal departments to resolve customer queries and complaints.
    • Experience managing cases, investigations, complaints, enforcement, or customer issues within a structured process.
    • Ated complaints, concerns and quality issues.
    • Salary: £70,000 per annum + Company Car & Bonus.
    • Compass Associates are delighted to be working with an…
    • We deliver solutions across all business sectors including retail, hospitality, manufacturing, healthcare, distribution and facilities management plus regional…
    • Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area…
    • Maintaining a professional manner when handling complaints at a store level.
    • The Shift Leader supervises daily operations to ensure that food safety, product…

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customer service

Job Post Details

Scheduler
£28,000 - £38,000 a year
Permanent, Full-time

Job details

£28,000 - £38,000 a year
Permanent, Full-time
Tonbridge

Full job description

Job Summary
We are seeking a highly organized and detail-oriented Scheduler.

Responsibilities

  • ·Serve as the main point of contact for clients, delivering a consistently high level of customer service.
  • Coordinate and schedule engineers
  • Prepare and manage quotations in a timely and accurate manner.
  • Take ownership of client complaints, seeking swift resolutions while keeping the management team updated on any escalated concerns.
  • Maintain clear and effective communication with clients, engineers, and internal teams, managing expectations and identifying opportunities for improvement.
  • Keep the management team informed of any potential risks or issues affecting service delivery.

INDBS

Pay: £28,000.00-£38,000.00 per year

Work Location: In person

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