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Job Post Details

Laptop Repair Technician - job post

Cantel Computer Services
Unit 12, Pavilion Business Park, Royds Hall Road, Leeds LS12 6AJ
£22,000 - £25,000 a year - Full-time

Job details

Pay

  • £22,000 - £25,000 a year

Job type

  • Full-time

Location

Unit 12, Pavilion Business Park, Royds Hall Road, Leeds LS12 6AJ

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • On-site parking

Full job description

We are looking for a Laptop Repair Technician to join our team and learn the skills necessary for repairing laptops. As a trainee, you will work under the supervision of experienced technicians and gain hands-on experience in diagnosing, repairing, and maintaining laptops. This role is ideal for someone passionate about technology and eager to build a career in laptop repair.

Key Responsibilities:

  • Learning and Training: Assist senior technicians in performing repairs on laptops and gain exposure to various laptop models and brands.
  • Diagnostic Support: Help with basic diagnostics on faulty laptops by identifying common hardware and software issues under supervision.
  • Component Replacement: Learn to replace or repair laptop components such as screens, keyboards, hard drives, and batteries.
  • Software Troubleshooting: Gain experience with operating system installations, software updates, virus removal, and troubleshooting.
  • Customer Support: Interact with customers to gather information about laptop issues and provide updates on repair status under the guidance of senior technicians.
  • Testing and Quality Checks: Support the testing process of repaired laptops to ensure that they are functioning properly.
  • Repair Tools Maintenance: Learn how to use repair tools and equipment properly and help with the maintenance and organization of tools and parts.
  • Learning Documentation: Document work done and repairs completed, ensuring proper records are maintained for customer service and warranty purposes.

Requirements:

  • Education: High school diploma or equivalent; a technical certification in computer hardware, IT, or electronics is a plus.
  • Interest in Technology: A passion for technology and troubleshooting laptop hardware and software.
  • Willingness to Learn: Strong desire to learn new skills and gain hands-on experience in laptop repair.
  • Attention to Detail: Ability to work with precision, paying attention to small components and technical details.
  • Communication Skills: Basic communication skills to interact with customers and teammates.
  • Team Player: Ability to work well within a team environment and take direction from senior technicians.
  • Problem Solving: Ability to approach issues methodically and learn how to apply solutions.

Preferred Skills (Optional):

  • Basic understanding of laptop hardware and operating systems (e.g., Windows, macOS).
  • Familiarity with laptop repair tools and equipment.
  • Previous experience in a similar role (e.g., IT support or hardware troubleshooting) is a plus but not required.

Experience

Must have previous experience working and repairing Phones, Desktop PC's and Laptops PC's

Job Types: Full-time, Permanent

Pay: £22,000.00-£25,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Ability to commute/relocate:

  • Leeds LS12 6AJ: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have experience in repairing Computers?

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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