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Concierge Casual jobs in London

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    • Applicants are strongly encouraged to research the development and POD Management before applying.*.
    • This role requires exceptional customer service experience…
    • Running a successful, meaningful and efficient concierge desk that focuses on excellent visitor management and enquiries that come in-person or via email or…
    • Location37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF.
    • Deliver warm, personalised and anticipatory service throughout the guest journey.
    • A strong interest in hospitality and concierge services.
    • Maintain accurate records of guest interactions and update concierge logs.
    • Location37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF.
    • Working closely with colleagues across the hotel, you will build meaningful…
    • In the private staff sector, the key differentiator is not only understanding a candidate’s experience, but also knowing whether their personality,…
    • Shifts will become available as packages mobilise, following our recruitment and competency-based training programme.
    • At least six months of care experience.
    • Location37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF.
    • Welcome guests on arrival with warmth and professionalism, creating an exceptional…
    • Location37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF.
    • This role is ideal for an engaging and service‑oriented individual who thrives on…
    • CBRE’sGlobal Workplace Solutions delivers end-to-end facilities management,engineering services, project management, and workplace support.
    • Creating a seamless visitor experience, from booking guests in to welcoming and hosting them on arrival.
    • Acting as the main front-of-house contact for both…
    • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
    • Free and healthy meals when on duty.
    • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets).
    • Upholding cleanliness, safety, and organisation of all concierge and front‑of‑house workspaces.
    • Delivering bespoke recommendations and arranging services…
    • Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives.
    • Coordinating the delivery, collection, and secure…

Job Post Details

Day Concierge - Luxury residential - job post

POD Management Ltd
3.0 out of 5 stars
71 Bondway, London SW8 1SQ
£33,000 a year - Permanent, Full-time

Job details

Pay

  • £33,000 a year

Job type

  • Permanent
  • Full-time

Location

71 Bondway, London SW8 1SQ

Benefits

Pulled from the full job description

  • Employee mentoring programme
  • Employee discount
  • Life insurance
  • Company pension
  • Health & wellbeing programme
  • Cycle to work scheme
  • Company events

Full job description

IMPORTANT:

We are hiring for a position at Vauxhall a 5-star residential development.

Applicants are strongly encouraged to research the development and POD Management before applying.

This role requires exceptional customer service experience and the ability to deliver at the highest standards.

JOB DESCRIPTION

Job Title: Concierge 4 on 4 off

Line Manager: Duty Manager/Resident Manager

KEY RESPONSBILITIES:

The Concierge will have principal responsibility for the front of house customer service routines

associated with the development/s, ensuring the highest quality of service is provided, commensurate

with the requirements of any management contract, lease/s, service level of agreement or otherwise.

Front of House

Act as an ambassador of the POD brand, recognising the importance of exceling at customer service

both externally and internally.

  • Always interact in an enthused and empathetic manner
  • Answer the phone politely, identifying yourself and the POD brand.
  • Answer emails and any other medium of correspondence politely, identifying yourself and the POD brand.
  • Respond to complaints or concerns and find the appropriate solution. Seeking the support of your wider POD team as appropriate.
  • Be empathetic in relation to our customers’ requests, queries, or concerns.
  • Request further inhouse training or learning if you deem it is required.

PERSONAL SPECIFICATION:

At POD, we are responsive, dynamic and we take pride in what we do, we are meticulous in our approach, so that customers experience great service.

At POD we are committed to:

The POD Values

You should always display the key POD values:

  • Meticulous- preparation, process, detail, diligent, methodical, specific
  • Dedicated - commitment, belief, passion, self-discipline, enthusiasm
  • Smart - innovative, resourceful, original, creative, effective
  • Supportive - collaborative, honest, communicative, flexible, team-player

Job Types: Full-time, Permanent

Pay: £33,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Employee mentoring programme
  • Health & wellbeing programme
  • Life insurance

Application question(s):

  • Out of our company values, which two do you feel represent you the most:

1) Dedicated, 2) Smart, 3) Supportive, or 4) Meticulous?

  • Please add the link to your LinkedIn Profile.

Experience:

  • Hospitality: 3 years (preferred)
  • Property management: 2 years (preferred)
  • Hotel: 2 years (preferred)

Language:

  • Arabic (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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