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Senior Personal Assistant
Lanton Close, Walsall WS3 2LJ
£13.51 an hour
Permanent, Full-time

Job details

£13.51 an hour
Annual leave, Sick pay, Employee assistance programme, Company pension, Cycle to work scheme, On-site parking
Permanent, Full-time
Lanton Close, Walsall WS3 2LJ

Full job description

Senior Care Assistant /PA

Bloxwich, Walsall WS3 2LJ

Salary: £13.51 per hour

Working hours: (35 hours 5 days over 7)

Furlong House is well established, modern care service for older customers and offers excellent facilities which include, 51 self-contained one- and two-bedroom apartments with wet rooms, guest facilities, lift to all floors, communal gardens and outdoor space, communal dining room, TV lounge and conservatory, laundry facilities a hair salon, and car parking on-site.

About the role

As a Senior Personal Assistant you’ll provide high-level administrative and personal support to senior stakeholders, ensuring their time is used effectively and that priorities are coordinated with care. This is a role for someone who takes ownership, works confidently across competing demands, and brings a calm, professional approach—particularly when things change.

You’ll be the trusted point of contact who helps keep communication flowing, diaries aligned, and actions moving. Whether you’re managing complex scheduling, preparing materials for meetings, or coordinating follow-ups, your work will directly support the wider mission of delivering safe, high-quality services and care that enables people to live independently.

What you’ll be doing

  • Manage demanding diaries with accuracy—balancing schedules, travel arrangements and conflicting priorities.
  • Prepare and organise meetings, including agenda support, board packs and relevant documents, ensuring information is consistent and accessible.
  • Coordinate correspondence and communications, drafting responses, handling queries and escalating matters appropriately.
  • Maintain strong stakeholder relationships, acting as a trusted liaison between internal teams and external contacts.
  • Track actions and deadlines, ensuring follow-up is completed and stakeholders are kept updated.
  • Handle confidential information with discretion and integrity at all times.
  • Support project-level activity where required—logging actions, chasing updates and keeping records tidy and audit-ready.
  • Continuously improve administrative processes to increase efficiency, accuracy and reliability.

What we’re looking for

  • Proven experience as a Personal Assistant or Senior PA (or in a similar high-level support role).
  • Exceptional organisational skills, with the ability to handle competing deadlines without losing attention to detail.
  • Strong written and verbal communication skills, including confident drafting and clear, professional correspondence.
  • Advanced competence with MS Office (including Word, Excel and Outlook) and the ability to produce accurate documentation.
  • A track record of working with confidentiality and professionalism, even under pressure.
  • The ability to work independently, show initiative and prioritise effectively.
  • A friendly, service-minded approach—because you’ll be supporting people and teams, not just schedules.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

  • Trust based flexible working and supportive and friendly teams
  • 20 days annual holiday entitlement, increasing to 22 days
  • Opportunity to buy or sell annual leave
  • A defined contribution pension scheme GSA matches up to 6% contributions
  • We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
  • Access to Blue Light discount card membership
  • Confidential Employee Assistance Programme (EAP).
  • Cycle to work Scheme
  • Eligible for occupational sick pay

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