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Job Post Details

Food and Beverage Assistant - job post

Budock Vean Hotel
3.4 out of 5 stars
Falmouth TR11 5LG
Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 5 days.

Job details

Here’s how the job details align with your profile.

Job type

  • Full-time
  • Permanent

Shift and schedule

  • Weekend availability

Location

Falmouth TR11 5LG

Benefits
Pulled from the full job description

  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Referral programme

Full job description

This role is full time (35 hours per week), however hours may vary in the winter months due to the hotel being quieter. The shifts are split from 0800 - 1200 and 1900 - 2300.

Due to our location and the limited public transport in the winter months, it is essential that you are able to drive.

About us

Based on the Helford River, we’re a 4 star, independent, family run hotel set in 65 acres with 49 bedrooms, 7 self-catering properties, bar, spa, restaurant, golf course, tennis courts, boating, paddle-boarding and kayaking. At Budock Vean Hotel, we’re always striving to create memorable guest experiences with a caring and talented team, who will support you from day one.

Our team is at the heart of everything we do and we trust you to take the initiative and bring your passion and personality into what you do every day. We work hard to make Budock Vean Hotel a place where you can learn, grow and develop, and turn jobs into nourishing and long-lasting careers. We were awarded GOLD in the Large Hotel of the Year category at the Cornwall Tourism Awards 2022. As our hotel continues to go from strength to strength, we are looking for dynamic and driven individuals to join us on our journey.

About the role

As Food & Beverage Assistant, you will support the Restaurant and Bar teams to provide an enjoyable and peaceful stay for our guests. Whether they are drinking cocktails in the sun on our terrace, having afternoon tea in our conservatory or dining with our 4 course menu in the restaurant, there is something for every guest at Budock Vean Hotel. We pride ourselves on delivering the best service and we are looking for like minded individuals to join our family!

The wage for this role depends on age and will be confirmed to you in your interview. The wage is £11.44 for anyone over 21 years old and is regularly reviewed.

Your main responsibilities will include

· Provide our guests with a high standard of customer service. This will include taking orders, making drinks and clearing tables.

· Encourage repeat booking of clients.

· Assist the Bar and Restaurant team in achieving its goals by putting ideas forward.

· Stay up to date with information about food and drinks menus and be able to communicate this information to guests.

· Maintain standards of health and hygiene within the Restaurant and Bar and the wider hotel.

· Maintain professionalism in personal appearance and cleanliness.

About you

With a passion for people and hospitality, you will have the drive to create memorable experiences for our guests! You may not have much experience in the industry, but you are willing to learn and take on new challenges, remaining positive and friendly. Wine and mixology experience is preferred, but not essential.

You will need to be available to work weekends and evenings. We have part time and full time positions available. Please specify how many hours you are looking for in your application.

Rewards and Benefits

Exceptional people deserve to be recognised and rewarded. We have put together an extensive benefits package, which is regularly reviewed, to support your Health and Wellbeing:

· Free Golf membership and 10% discount in our Golf Club Shop.

· Free Tennis membership.

· Discounted Swimming membership.

· Discounted meals in the recently refurbished Restaurant for you and your immediate family.

· Discounted stays in the hotel for you and your immediate family.

· One complimentary Spa treatment per year, with discounts on additional treatments for you and your immediate family.

· One free kayaking adventure with Koru Kayaking, with discounts on additional trips.

· One free boat trip with Helford River Cruises, with discounts on additional trips.

· Tips are divided up amongst all employees twice per year.

· Applause Awards

· Refer a Friend Scheme – claim up to £500.

At Budock Vean Hotel, our success is the result of treating each other fairly, respecting our differences and all working towards the same goal. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality, disability and neurodiversity.

If there are any reasonable adjustments you need to support your application, please do not hesitate to contact our HR team on 01326 252113.

In line with UK legislation, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Job Types: Full-time, Permanent

Pay: Up to £11.44 per hour

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Work days:

  • Weekend availability

Application question(s):

  • Due to our location and limited public transport, you will need to be able to drive for this role. Are you able to drive?
  • This role is 35 hours per week on average. Are you looking for 35 hours per week?

Work Location: In person

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