Conservatory jobs in Colney Heath

Job Overview:

Growing local business looking for an additional Sales Support Specialist to join our team advising on and selling our range of blinds, curtains and shutters primarily to customers in our showroom as well as in their home.

We are a small and modern family run business that specialises in the manufacture of conservatory and window blinds. We offer all types of window blinds, curtains, external awnings and plantation shutters. The job will involve all aspects of advising on and selling these products to our end customers, mostly domestic, but also trade, commercial and contract customers. The job is both specialised and interesting, managing your diary and working as part of a team. Utilising some warm company leads and generating your own leads from scratch for both retail and trade customers. Previous experience in the blinds industry or similar would be very useful but not essential as full training will be given, previous experience in sales is required, as well as a practical ability and some technical know-how.

RESPONSIBILITIES:

• To be the first point of contact for new enquiries and showroom visitors
• Providing customer advice and support over the phone, via Live Web chat and by email enquiries.
• Efficiently qualifying leads
• To visit customers in their homes in order to advise on and sell our range of products
• To assist in the sales of blinds, shutters and awnings by creating and researching new leads
• To carry out sales advisor appointments and customer follow-ups and liaison offering knowledgeable advice with excellent customer service and sales skills
• To understand and learn the technical aspects of the product range, and to have the ability to survey and measure accurately
• To communicate effectively and work as part of a small team with a can-do attitude and a flexible schedule
• Ensuring the client is happy with the service they receive, including aftercare where necessary
• Meeting customers in their own home at times, processing orders which will involve taking detailed requirements and accurate survey measurements
• Lead generation from an existing database, requesting feedback reviews and referrals and also supporting the development of new prospects such as new housing developments, schools or window companies among others. This will largely include cold calling by phone and in person.
• To achieve a high conversion rate and customer service score whilst selling accurately and hitting a target

REQUIRED SKILLS:

• Self-motivated with excellent communication skills in English
• Confidence in generating interest/cold calling new prospects
• Well-presented and professional
• Honest, reliable, ethical and conscientious
• Familiar and competent with metric measurements - able to use a tape
• measure
• A good organiser with time planning skills and good timekeeping
• Great at following up, keeping track of, and converting sales
• Basic IT skills for e-mail, and internet-based systems, and able to use a
• tablet
• Full UK driving license
• Eligible to work in the UK
• Based within a short commute of our head office in Eastcote

JOB PARTICULARS:

• Full-time position
• Flexible working hours which will include every other Saturday
• Salary paid monthly via BACS
• Use of a Company vehicle/small van for advisor appointments
• Company Tablet provided
• Basic salary + commission
• Managed through KPIs and targets

Job Types: Permanent, Full-time

Pay: £24,000.00-£35,000.00 per year

Schedule:

• Monday to Friday (Occasional Saturday)

Supplemental pay types:

• Commission pay

Experience:

• Sales / Customer Service: 1 year (required)

Language:

• English (required)

Licence/Certification:

• UK Driving License - Unrestricted (required)

Job Type: Full-time

Pay: £24,000.00-£35,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Company pension
• Employee discount
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Sales Support: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in Eastcote, HA4 9LG

Reference ID: AS250624