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Job Post Details

Conservatory / Extension Installation Manager
Coastal windows & Conservatories
Newton Abbot TQ12 5LZ
•
Hybrid work
£25,420 - £32,000 a year
Full-time
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Job details

£25,420 - £32,000 a year
Full-time
Hybrid work in Newton Abbot TQ12 5LZ

Full job description

Job Summary

Installation Manager

Coastal Windows and Conservatories – Newton Abbot

Job Purpose

To manage the company's conservatory and extension installation teams, ensuring all projects run smoothly, are completed on time and meet the company's standards.

The Installation Manager will work closely with the Installation Coordinator, fitting teams and customers to organise projects, manage the installation schedule and oversee the day-to-day running of the installation department.

Main Responsibilities

1. Managing Installation Teams

- Organise and manage all installation teams.

- Make sure teams know where they need to be and what work is required.

- Carry out regular site visits.

- Support and communicate with fitters and builders.

- Monitor attendance and productivity.

2. Planning and Organisation

- Work closely with the Installation Coordinator to plan and organise upcoming installations.

- Coordinate work between the Installation Coordinator, fitting teams and customers.

- Agree installation dates and schedules with customers.

- Ensure fitting teams have all the information and materials required before starting jobs.

- Allocate jobs to the correct teams.

- Deal with changes to installation dates and scheduling issues.

- Work closely with the sales, surveying and office teams.

3. Customer Service

- Keep customers updated on installation dates and progress.

- Liaise with customers throughout their project.

- Deal with customer queries and complaints.

- Help resolve any problems that arise during projects.

- Ensure customers are happy with the completed work.

4. Quality Control

- Check completed conservatory and extension installations.

- Ensure work meets company standards.

- Ensure sites are left clean and tidy.

- Arrange any outstanding remedial work.

5. Materials and Equipment

- Monitor installation materials, tools and equipment.

- Make sure teams have everything they need before starting jobs.

- Help reduce wasted materials and unnecessary return visits.

6. Reporting

- Keep installation coordinator updated on installation progress.

- Report any delays, problems or additional costs.

- Monitor team performance and customer feedback.

Skills Required

- Experience in the conservatory and extension industry.

- Good organisational and communication skills.

- Ability to manage and motivate installation teams.

- Good problem-solving skills.

- Confident dealing with customers and staff.

- Full UK driving licence.

Hours 7.30 Am - 5PM

Email charlie@coastal-windows.co.uk

Pay: £25,420.00-£32,000.00 per year

Work Location: Hybrid remote in Newton Abbot TQ12 5LZ

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