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    • Join Clearanswer as an Inbound Sales & Service Advisor, representing BT and EE from our Middlesbrough office.
    • Job Types: Full-time, Permanent.
    • Join Clearanswer as an Inbound Sales & Service Advisor, representing BT and EE from our Middlesbrough office.
    • Job Types: Full-time, Permanent.
    • ️Shifts: Flexible - availability Sun-Sat 6am start.
    • You’ll be right there supporting the management team with the day-to-day running of the store, driving sales…
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    • Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM…
    • You will manage a caseload that involves regular customer contact through multiple channels, including inbound and outbound telephone calls and face-to-face…
    • Experience within inbound and/or outbound contact centre operations.
    • We're looking for an experienced Kura Coach to inspire, develop and support a team of…
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    • This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time.
    • A day in the life.
    • Acting as a key point of contact for customers, delivering professional and friendly customer service.
    • During the programme: You learn what the role involves,…
    • Training: A full induction and on the job training.
    • Wellbeing: a host of wellbeing tools and advice including employee assistance.
    • Manage a high volume of inbound customer calls in a busy, rewarding contact centre environment.
    • Contract Length:* Temporary, 6–12 months, with potential to…
    • Previous experience in a customer service environment, including customer-facing, telephone, call centre or contact centre experience, with the ability to…
    • Assist in developing and refining customer contact strategies, reactivation campaigns and follow-up processes.
    • No weekend or Bank Holiday working.
    • Hours: Full Time (35 hours).
    • Shifts: Varying shift patterns between hours of 8am and 8pm.
    • Salary*: £24,479.00 basic + uncapped commission.
  • View similar jobs with this employer
    • Candidates should have customer service or contact centre experience and be empathetic in their approach to dealing with queries.
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    • Hours: 12.38 hours per week (56 shifts per year) - 53.67 hours per month.
    • We help to maintain people’s independence by providing Technology Enabled Care (TEC)…

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Job Post Details

Full Time Sales Assistant
Clearanswer Call Centre LTD
·
3.1
16-26 Albert Road, Middlesbrough TS1 1QA
Up to £24,804 a year
Permanent, Full-time
Apply now

Job details

Up to £24,804 a year
Referral programme, Employee discount, Company pension, Company events
Permanent, Full-time
16-26 Albert Road, Middlesbrough TS1 1QA

Full job description

Earn Commission. Build Your Career. Unlock Your Potential.

Looking for a job that offers great earning potential, career development and the opportunity to build a rewarding career?

Join Clearanswer as an Inbound Sales & Service Advisor, representing BT and EE from our Middlesbrough office. With uncapped commission, performance bonuses and ongoing development opportunities, you'll have the chance to boost your earnings, develop new skills and build a career with a supportive team.

Why join Clearanswer?

We're a multi-award-winning UK contact centre with over 20 years of experience, and we're looking for enthusiastic people to join our team at our newly renovated Middlesbrough site.

You'll help BT and EE customers find the right solutions for their broadband, mobile and TV needs, combining excellent customer service with opportunities to recommend products that suit their requirements.

Here's what you can look forward to:

  • Uncapped commission and performance bonuses – increase your earning potential as you develop your skills.
  • Training and career development – build your experience with structured training and opportunities to progress.
  • A great team environment – work alongside friendly, supportive colleagues in our newly renovated office.
  • Exclusive staff discounts – enjoy discounts on BT and EE products.
  • More ways to enjoy being part of the team – from social events and charity fundraisers to attendance bonuses and other great perks.
  • Company benefits – including a pension scheme and holiday allowance.

New to sales? No problem!

You don't need previous sales or contact centre experience to apply. If you're a confident communicator who enjoys helping people, has a positive attitude and is keen to learn, we'd love to hear from you.

We're looking for people who can build rapport, understand customer needs and recommend suitable solutions while delivering brilliant customer experiences. We'll provide the training and support to help you get started and grow in the role.

A few important details

This is a full-time, office-based role at our Middlesbrough site, working five days a week. You'll need to be able to commute to the office for your scheduled shifts, as home working is not currently available.

Ready for a fresh start?

If you're looking for a role that combines uncapped earning potential, ongoing training and the opportunity to build your career, Clearanswer could be the perfect next step.

Interviews are taking place now, so apply today and take the next step with Clearanswer!

INDMIDD

Job Types: Full-time, Permanent

Pay: Up to £24,804.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Referral programme

Work Location: In person

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