Contract Medical Information Manager jobs

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Our Information and Record professionals develop, implement, and continually improve the organisation’s information governance, including its information and records management policy, strategy, and processes to promote good practice and maintain compliance with statutory obligations. They ensure best practice is implemented across the organisation with regards to the use, management, and organisation of information, ensure appropriate use and facilitate access to information to maximise its value.

Our Information and Records Management Leads create networks and support change to deliver impactful change across myriad UKHSA functions and systems. A strong emphasis on practical guidance and advice, the role leads a small team focused on delivery records management that enables UKHSA across its clinical, scientific, and operational functions.

The team sits within the Information Management and Privacy (IMP) division, which works organisation-wide to develop a compliance culture that is enabled and supported by dedicated professionals. This is a key juncture in the development of the information management and privacy function, as we consolidate our working practices, work with the business and our regulators to bring about lasting organisational change and, ultimately, safeguard and uphold the reputation of UKHSA.

Information and Records Management Leads provide authoritative advice across the information and records management, support policy development, and lead the design and delivery of processes that enable staff to manage information effectively. They understand the obligations on civil servants and those working for an Executive Agency of His Majesty’s Government and play a key role in ensuring records and information are managed appropriately throughout their lifecycle.

They can lead information and records management workstreams, identifying key requirements for managing content across digital system. They assist colleagues in understanding and explain the specific requirements for their business functions, and support their alignment with broader information and records management change programmes. They support the implement of change and information and records management functionality, with a particular focus on the M365 and Exchange suite of Microsoft applications.

The Lead understands the current suite of information and records management technologies, with a particular focus on the Microsoft suite of applications and SharePoint.

Responsibilities:

• Directly supports Head of Information and Records Management in providing expert advice to UKHSA, including senior leadership, on matters of Information Management and Records Management;
• Engage with colleagues across government and our sponsoring Department to ensure that UKHSA understands and assesses cross-government requirements, especially the impact of ongoing changes to technology;
• Develop and implement targeted information and records management business plans and change process that complement the overall organisational priorities, strategy and aims;
• Support the production of information and records management policies, strategy, and delivery plans including guidance, processes, retention schedules that complement the overall organisational strategy and aims;
• Lead and contribute to key programmes and change across UKHSA to ensure information management practice is embedded in the discovery, development, and delivery of change;
• Provide impactful guidance, advice, and expertise to colleagues throughout UKHSA on information and records management policy, procedure, and practice;
• Collaborate with stakeholders and key colleagues across UKHSA to help enable the culture of compliance to support timely engagement and informed decision making;
• Coordinate and facilitate Information Management improvements for the benefit of the business, working to optimise search and retrieval of value from UKHSA’s information;
• Support UKHSA teams on disclosure, litigation, inquiries, FOI requests, and other information-related queries, ensuring robust and consistent processes are in place.
• Line management of other information and records management staff.

The responsibilities of Information and Records Management team include:

• Development and maintenance of UKHSA information management, records management and related policies, procedures, and guidance;
• Understanding UKHSA’s technology platforms and providing recommendations, advice, and insight into compliance, policy, and development for information and records management;
• Assess the impact of change and technology initiatives on information and records management requirements and practice;
• Engage with key partners to champion and lead a culture of compliance with information management throughout the information lifecycle;
• Support the development of an achievable, impactful, and sustainable approach to the management of information across UKHSA and its requirements;
• Building expert knowledge of functions, stakeholders, and requirements.

Operating at the Leader level of the GKIM Professional Skills Framework, the postholder leads in information and records management across UKHSA, they understand stakeholder needs, organisational priorities, alongside the requirements of effective information and records management.

They collaborate with colleagues within UKHSA and across government, bringing best practice and the latest insights to enable change, colleagues and the business. They develop and embed networks to help both understand and support UKHSA. They bring practical experience and expertise on information management and records management across practice and systems used by UKHSA.

They understand our stakeholders, our requirements, and our priorities. The role involves working across Government and our wider partnerships to understand stakeholder concerns, develop approaches that meet our information management requirements.

LINE MANAGEMENT

• Management of Information and Records Manager (SEO) and Information and Records Officer (HEO).

This list is not exhaustive.

Essential criteria

• Extensive experience and understanding of the requirements for information management and records management in the UK Public Sector or other similar large organisations.
• Professional qualification or experience in information management and records management.
• Understanding and delivery of guidance and support in the context of the public sector information law (Public Records Act, Freedom of Information, Data Protection and UK GDPR), associated government standards and policy
• Significant expertise in administering M365 for information management including governance, configuration, site design, and tooling
• Experience in providing impactful leadership on information and records management topics;
• Strong communication & stakeholder management experience including with senior leadership;
• Excellent written and verbal communication skills;
• An understanding of and commitment to equality of opportunity and good working relationships.

Desirable

• A GKIM professional with extensive experience of Public Sector information management.
• Expertise in SharePoint development and the Microsoft 365 ecosystem, including Power BI, Power Automate, and Power Apps.
• Training or experience in change management or project management disciplines.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Job contact :

• Name : Timor Miakhel
• Email : timor.miakhel@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk