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    • Permanent, Full Time (37.5 hours per week).
    • £44,408.11 - £49,257.35 pa + on-call allowance + Excellent Corporate Benefits Package.
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    • Experience managing both team managers and officers directly, including performance management, capability building and coaching at different levels.
    • Monitor performance against key operational and contractual KPIs.
    • Oversee enhanced services, including claims validation, performance monitoring, and assurance.
    • Significant experience (typically 10+ years) across corporate and consulting environments, ideally within FMCG or similarly complex organisations.

Job Post Details

Business Performance Coordinator - job post

B3Living
3.4 out of 5 stars
BroxbourneHybrid work
£35,327 - £39,252 a year - Permanent, Full-time
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Job details

Pay

  • £35,327 - £39,252 a year

Job type

  • Permanent
  • Full-time

Location

BroxbourneHybrid work

Benefits

Pulled from the full job description

  • Company pension
  • Private medical insurance
  • Cycle to work scheme
  • Car scheme

Full job description

Business Performance Coordinator
Based in Broxbourne, Hertfordshire
Permanent, full-time, 37 hours per week
Salary: £35,327 - £39,252

We have a rare opportunity for someone with a keen, methodical mind, but who is looking for a role with variety and exposure.

Information is powerful. This role coordinates our key business insights, helping our senior leaders make informed decisions and keep track of how the business is doing.

You’ll sit centrally and help to compile accurate reports, track improvement activities, monitor risks, and make sure everyone is kept updated. This is an excellent opportunity for someone who wants to build a foundation by learning about all the different aspects of a business.

In your toolkit, you’ll need…

- A head for systems
- Sharp attention to detail, as well as strong report writing and organisational skills
- A way with people and an ability to relate to individuals from lots of different backgrounds
- To be comfortable working with senior colleagues
- To be confident in taking ownership and using your initiative

We can offer…

- 27 days’ holiday per year plus bank holidays
- Buy and sell holiday scheme
- Cross-organisational bonus scheme
- Up to 12% pension contribution
- Life assurance cover
- Funded health cash plan or subsidised private health insurance
- Discount vouchers
- Enhanced family leave
- Range of special leave arrangements
- Car loans, cycle to work and electric lease car scheme
- Opportunities for flexible/hybrid working
- And more!

The closing date for this vacancy is 19th June 2026.

Other organisations may call this role Performance Coordinator, Business Support Coordinator, Business Intelligence Coordinator, Performance Analyst, Business Planning Coordinator, Corporate Performance Officer, Business Insights Coordinator, Business Analyst, Business Performance Officer, or Data and Performance Coordinator.

Who we are

So many things start at home. But everyday people in our local area are scrolling online thinking, “I’ll never afford this.”

This is where B3Living comes in. We’re a social business, and we help by renting/selling affordable homes to more than 12,000 local people. We also offer a set of services designed to help our customers live comfortably in their homes – we keep our buildings and estates maintained, and we offer support when money becomes an issue or when people get older.

Housing plays a big role in our local areas and on climate change. But our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

We're all different, and we embrace that - it makes us who we are. For us, finding the right person for a job is about looking at the way they work. We’re learning to be more inclusive and protect our colleagues and customers from discrimination or harassment. We’d love your help to drive this forward.

Our goal is to be a diverse team that reflects the local community we’re a part of. We’re proud to be an equal opportunities employer. If you need any support with applying or want to discuss how we can accommodate your disability, please contact us.

Unless we know how things are going and understand our customers’ point of view, we can’t make the best decisions for our business. That’s why you could play a key role in helping us to improve and grow as we launch our new Better Futures strategy.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job.

We’re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we’ll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30.

We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we’re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you’d thrive in the role, we encourage you to apply.

All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers.

If you’d like a chat about this opportunity, feel free to contact Andreia Jemal.

So, if you’re looking for a new role as a Business Performance Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Pay: £35,327.00-£39,252.00 per year

Work Location: In person

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