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    • HOURS: *40 hrs per week.
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security concierge
Security Manager
Amulet
·
2.4
Swindon SN1
£45,000 a year
Permanent, Full-time

Job details

£45,000 a year
Annual leave, Company pension
Permanent, Full-time
Swindon SN1

Full job description

JOB TITLE: Security Manager- On Site

LOCATION: Swindon with Site visits to London

SALARY: £45,000 Yearly

HOURS: 40 hrs per week

THE ROLE:

The On-Site Security Manager is responsible for leading the security team and managing the day-to-day delivery of all security services at the client’s premises. Acting as the principal on-site contact for both Amulet and the client, the role ensures a safe, secure and welcoming environment, consistent compliance with Assignment Instructions and legislation, effective incident management, and the achievement of agreed service standards. The postholder will provide visible leadership, develop the team and build a strong, collaborative client relationship.

RESPONSIBILITIES:

  • Lead, manage and motivate the on-site security team, setting clear standards and ensuring a professional, customer-focused service at all times.
  • Take full ownership of the day-to-day delivery of contracted security services, ensuring resources are deployed effectively and all posts are covered.
  • Act as the primary on-site contact for the client, developing trusted working relationships with client representatives, employees, tenants, visitors and contractors.
  • Ensure full compliance with Assignment Instructions, risk assessments, Amulet and client policies, relevant legislation and agreed operating procedures.
  • Lead the response to security incidents, emergencies, evacuations, accidents and business continuity events, ensuring appropriate action, communication, escalation and reporting.
  • Oversee access and egress control, patrols, alarm response, CCTV monitoring, key control, contractor management and any other site-specific security activities.
  • Maintain the security control room and all security systems, reporting faults promptly and ensuring equipment is used correctly and remains operational.
  • Manage rosters, holidays, absence, timekeeping, pay queries and welfare matters in accordance with Amulet policies, escalating issues when appropriate.
  • Recruit, induct, train, coach and develop team members, maintaining accurate training records and ensuring all colleagues remain competent and appropriately licensed.
  • Monitor individual and team performance, address concerns promptly and recognise positive performance and contribution.
  • Complete regular site inspections, audits and quality checks, implementing corrective actions and identifying opportunities to improve safety, security, service quality and efficiency.
  • Where the contract includes multiple sites, ensure consistent standards, procedures, customer experience and service delivery are maintained across the portfolio, addressing any variations promptly.
  • Complete the agreed number and frequency of scheduled visits to each site within the portfolio, including documented welfare visits with security colleagues to review wellbeing, engagement, working conditions, training needs and any operational concerns, and ensure actions are followed through.
  • Produce accurate reports and management information, including incident reports, daily occurrence records and service performance updates.
  • Support contract meetings and service reviews, providing clear updates on performance, risks, incidents, staffing and improvement activity.
  • Control site expenditure and overtime within agreed parameters and support the delivery of contractual and commercial objectives.
  • Lead by example and consistently demonstrate Amulet’s values: Always do right, Always seek better and Always put people first.

SKILLS/EXPERIENCE:

  • Proven experience of leading a security team within a customer-facing, corporate or similarly demanding environment.
  • A confident and visible leader who can motivate colleagues, set clear expectations and manage performance fairly and consistently.
  • Strong operational judgement, with the ability to remain calm, take control and make sound decisions during incidents and emergencies.
  • Excellent client relationship, customer service and stakeholder-management skills.
  • Clear and professional verbal and written communication, with the ability to produce accurate reports and brief teams effectively.
  • Strong organisational and time-management skills, including experience of rostering and coordinating resources.
  • Good working knowledge of security operations, incident management, health and safety, access control and CCTV.
  • Competent in Microsoft Office and comfortable using electronic rostering, reporting and security-management systems.
  • A proactive, reliable and solutions-focused approach, with high standards of integrity, discretion and personal presentation.

LICENCE REQUIREMENTS:

  • A current SIA Door Supervisor or Security Guarding licence is essential.
  • A current SIA CCTV Public Space Surveillance licence is essential where the role includes CCTV monitoring.
  • Relevant management, first aid, fire safety or health and safety qualifications are desirable.

INTERVIEW REQUIREMENTS:

Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

  • We are employee-owned, making you a beneficiary of our future success
  • Paid holiday (accrued & pro-rata).
  • Enrolment in NEST pension scheme.
  • Training and development opportunities.
  • Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
  • Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
  • Full company uniform

ABOUT AMULET:

Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert, and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest growing companies as recognised by The Sunday Times Fast Track (2017).

Our commitment to Equality, Diversity, and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Pay: £45,000.00 per year

Benefits:

  • Company pension

Work Location: In person

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