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Cosmetic Clinic jobs in London

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    • Maximise clinic efficiency through smart diary and booking management.
    • Deliver outstanding client service from first contact to follow-up.
    • View all Therapie Clinic jobs - London jobs
    • Salary Search: Clinic Coordinator salaries in London
    • See popular questions & answers about Therapie Clinic
    • Open and close the clinic when required.
    • Liaise with practitioners and the clinic manager.
    • Follow clinic health & safety and hygiene policies.
    • General clinic operations relating to practitioner and patient journey.
    • Supporting clinic managers and team members with additional duties as and when required.
    • Full-time · Mon–Fri · No weekends · SW3 (South Kensington / Knightsbridge) · £18hr + bonus*.
    • Welcome them, look after them, and guide them through the DRMR…
    • Experience in cosmetic surgery, aesthetics or private healthcare is desirable.
    • Help capture suitable clinic content with appropriate consent, respond to general…
    • Wellbeing programme and healthy in-clinic refreshments.
    • Experience in aesthetics, cosmetic surgery, or private healthcare.
    • Organizing training days for the clinic.
    • Answering emails to ensure clinic is running smoothly.
    • Responsible for full patient journey from patient check-in,…
    • Minimum of 3 years of experience as a practicing Skin Therapist in a luxury spa, clinic, or dermatological setting.
    • Expected hours: 40.0 per week.
    • Develop personalised treatment plans aligned with patient goals and clinic ethos.
    • Have at least 2 years’ experience performing cosmetic injectable treatments.
    • Protected learning time and formal training opportunities aligned with our clinic strategy.
    • Wellbeing benefits – healthy in-clinic snacks, Cycle to Work scheme.
    • Advise clients of treatments which address their concerns.
    • Excellent communication skills in written and spoken English.
    • * At least 2 years of experience working in an aesthetic clinic.
    • * Work closely with the team to achieve excellent patient outcomes and clinic targets.
    • Working with world-class equipment in a thriving clinic.
    • HOURS: Future Opportunities | Full-Time (Flexible Hours).
    • Mixture of hours and can be flexible*.
    • Exposure to day-case surgery or cosmetic/plastic surgery.
    • Full-time | Permanent | 40 hours per week .
    • Variable rota including on-call shifts.
    • Contribute positively to the continued development and success of the clinic.
    • At least two year's practical experience in an aesthetic or professional skin…

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Job Post Details

Clinic Coordinator
Therapie Clinic
·
3.9
London
£13.94 - £15.73 an hour
Apply on company site

Job details

£13.94 - £15.73 an hour
Paid training, Annual leave, Employee discount
London

Full job description

About the Role

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Clinic Coordinator / Beauty Therapist in our East Ham Clinic. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and salesperformance.

We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!

Key Responsibilities

Client Satisfaction

  • Deliver outstanding client service from first contact to follow-up

  • Proactively manage online reviews and resolve complaints efficiently

Revenue Growth

  • Maximise clinic efficiency through smart diary and booking management

  • Manage stock accurately, including AWI deductions

Sales Performance

  • Drive and convert consultations with strong upselling and cross-selling

  • Meet KPIs for consultation success, walk-in conversions, and average spend

  • Ensure a seamless check-in/out journey for every client

AWI Performance & Growth

  • Promote skin consultations and identify upsell opportunities via forms

  • Track AWI stock, ensure clinical room standards, and handle client retention calls

Qualifications and Skills

  • Qualified Beauty Therapist

  • Proven experience in client experience management, customer service, or a similar role.

  • Excellent communication and interpersonal skills.

  • Strong analytical and problem-solving abilities.

  • Ability to manage multiple tasks and priorities in a fast-paced environment.

INDHP

Over to the best part, the Perks!

  • Uncapped Earnings

    With our uncapped commission structure, the sky's the limit!

  • Treat Yourself

    Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.

  • Share the Love

    Avail spouse and family discounts, spreading the joy of Thérapie.

  • Sisterly Love

    10% off Thérapie Fertility & Optilase treatments – because family helps family.

  • Thérapie Fertility

    We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.

  • Optilase Eye Clinic

    We offer free laser eye surgery to all team members after they have been with us for 2 years.

  • Skin Royalty

    Discounts on leading skin brands & treatments (Murad, Skin Theory).

  • Career Pathways

    Embark on a journey of career progression & management training – we believe in promoting from within!

  • Knowledge Oasis

    Immerse yourself in a full week of paid training in our academy, where knowledge is power.

  • Big Birthday Bash Leave

    Enjoy an extra day off on your landmark birthdays to celebrate in style!

  • Longevity Bonus

    Earn extra annual leave days after 2 years of dedicated service.

  • Employee Assistance Scheme

    Access confidential support services for personal and professional well-being.

Application Process

STEP 1

Explore Opportunities: Start by finding the role that excites you.

STEP 2

Submit Your Application: Apply by uploading your CV.

STEP 3

Application Review: Our Talent Acquisition Partners will carefully review your application.

STEP 4

Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.

STEP 5

Interview Stage: Complete the interview process with our team.

STEP 6

Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.

STEP 7

Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.

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