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Cosmetics jobs in West Midlands Region

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    • As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.
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Job Post Details

Counter Manager - Birmingham Fort Dunlop - job post

Benefit Cosmetics UK
3.3 out of 5 stars
Unit 6, 20 Fort Parkway, Birmingham B24 9FP
Permanent, Part-time

Job details

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Weekend availability
  • Holidays

Location

Unit 6, 20 Fort Parkway, Birmingham B24 9FP

Benefits

Pulled from the full job description

  • Referral programme
  • Annual leave

Full job description

Overview:
Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time Counter Manager to make real connections in Boots Birmingham Fort Dunlop.

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences
Responsibilities:
As a Counter Manager, your missions, will be as follows:

  • Sales Management:     Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
  • Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
  • Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
  • Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
  • Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
  • Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
  • Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
  • Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
  • Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
  • Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
Qualifications:
The Bene-Fit for a Counter Manager:

  • Dynamic, enthusiastic, and sales-driven
  • Passion for make-up and Retail with a focus on achieving sales targets
  • Result-oriented, who likes a challenge and exceeding sales expectations
  • Desire to provide a unique customer experience that drives customer loyalty and repeat business
  • Flexible availability including weekends, late nights, Bank holidays and holiday periods.
  • A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
  • Minimum 6 months of management experience
Bold Brows and even Bolder Opportunities as a Counter Manager!
The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:
  • Product Discount
  • Staff Sale
  • New Launch Gratis
  • Annual Leave
  • Full Training provided
  • Refer a friend scheme
  • Competitive Commission Scheme

Come paint the world PINK with us!
Apply to become a Counter Manager

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com.
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