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    • You’ll manage a varied housing patch – from tenancy and estate management to ASB, lettings and voids – and work closely with colleagues to keep services running…
    • View all CDS Co-operatives jobs - Dartford jobs
    • Salary Search: Housing Officer salaries in Dartford
    • Experience using housing management systems is desirable.
    • Oversee the day-to-day running of the supported housing service to deliver an effective housing…
    • You should have an excellent understanding of housing legislation and experience of interviewing clients or working in a front facing housing related field.
    • Experience working within homelessness, housing options or a related statutory housing service.
    • Conducting homelessness and housing needs assessments.
    • You will be responsible for a range of housing management functions, including managing the Council's garage waiting list, allocating garages, liaising with…
    • Proven track record of delivering a high quality customer service function, preferably in the housing sector.
    • 28 days holidays plus bank holidays.
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    • A commitment to improving housing standards and resident safety.
    • Experience in a resident-facing, customer service, housing, or liaison role.
  • View similar jobs with this employer
    • Experience using housing management systems is desirable.
    • Oversee the day-to-day running of the supported housing service to deliver an effective housing…
  • View similar jobs with this employer
    • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge…
    • You'll gain valuable experience across a wide range of housing management functions, including:
    • You'll take ownership of a designated housing patch, developing…
  • View similar jobs with this employer
    • Previous experience within a customer service or resident liaison role, ideally within social housing, planned maintenance or construction environments.
    • Highly developed housing, regeneration or community development experience gained in a similar fast-past resident or development environment.
    • Experience in providing an excellent housing management service and hold a good understanding of housing legislation(s).
    • Contract Type: Secondment/ Fixed Term Contract until 31st March 2027.
    • You will build and maintain positive relationships, ensure residents’ views are heard, and…
    • Contract is for 3 months in Essex, SS16. .
    • Pay Rate: *£19.13 per hour PAYE.
    • Based on site and surrounding area.
Housing Officer
CDS Co-operatives
Dartford DA1 2XD
•
Hybrid work
£40,975 a year
Full-time
Apply on company site

Job details

£40,975 a year
Work from home
Full-time
Hybrid work in Dartford DA1 2XD

Full job description

Location: Home-based with attendance at our Dartford estate office two days per week and our Central London office as required (about 2 days/month)

Salary: £40,975 p.a. plus eligibility for an annual performance-related bonus

Contract: Full-time (35 hours per week), Permanent

Are you looking for an employer that understands the importance of balancing work and life and offers flexibility by allowing you to work from home?

Would you love to work for a company where 95.2% of staff recently stated in an anonymous survey that they would recommend us as an employer?

About CDS

CDS exists to provide, support and promote co-operative and community-led housing so that more people can live and work in co-operative ways. We are the country’s largest provider of governance, financial and housing management support to small housing co-operatives, we are small social landlord in our own right and we are innovating new routes to grow community-led housing in England. Our work is values-led, people-focused and grounded in accountability.

The opportunity

As a Housing Officer, you will be a trusted, visible point of contact for residents. You’ll listen carefully to their concerns, resolve issues quickly and fairly and make sure they feel safe, supported and proud of where they live. You’ll manage a varied housing patch – from tenancy and estate management to ASB, lettings and voids – and work closely with colleagues to keep services running smoothly and ensure our residents have a good experience living in our housing. You will be known for acting on what residents tell you and following through on every commitment you make.

About you

You care deeply about giving residents a great experience. You’re an excellent listener, able to communicate clearly and respectfully, even when conversations are challenging. You’re organised, reliable and keep your promises. You enjoy solving problems, working at pace and using good judgement to get things done. You bring strong attention to detail, a commitment to following policies and procedures, are confident with IT and have the ability to manage a busy, varied workload. Whether you have housing experience or closely transferable skills, your approach, values and commitment to residents matter most.

You either have a car and full driving license or can reliably travel regularly around Dartford and Bexley.

Our values

We recruit and develop people who live our values every day: Unity, Trust, Intention, Impact, Collaboration, Communication and Kindness. If these reflect how you work, we’d love to hear from you.

Working here

We offer genuine flexibility (hybrid working with access to our SE1 office), a supportive culture and opportunities to learn and develop alongside a competitive benefits package.

Inclusion

We are working to be an anti-racist, inclusive organisation and we welcome applications from people of all backgrounds. We value challenge, learning and different perspectives in all our work.

Closing date: Monday, 26th October 2026 at 8am

Interviews: Tuesday, 3rd November 2026 (in person at our Central London offices)

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