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    • IMH Recruitment* are looking for a reliable and experienced Council Tax Investigation Officer to work on behalf of our client based in Manchester, M15 5BA.
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Job Post Details

Council Tax Investigation Officer - job post

IMH Recruitment
4.6 out of 5 stars
Manchester M15
£15.11 - £16.66 an hour - Full-time

Job details

Pay

  • £15.11 - £16.66 an hour

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Manchester M15

Full job description

IMH Recruitment are looking for a reliable and experienced Council Tax Investigation Officer to work on behalf of our client based in Manchester, M15 5BA.

About the Role:

You will work within the Council Tax Unit as part of the Revenues and Benefits Service.

The role will involve supporting a new HMRC Data Matching Project, investigating complex Council Tax cases and ensuring customer accounts and records are accurate.

Key Duties:

  • Review and analyse information received from HMRC and other data sources.
  • Identify discrepancies and investigate Council Tax accounts.
  • Review account histories and supporting evidence.
  • Make amendments to Council Tax records where required.
  • Investigate complex and sensitive cases, including formal complaints.
  • Prepare clear and detailed written responses.
  • Ensure all decisions comply with Council Tax legislation, policies and procedures.
  • Deal professionally with customers, councillors, MPs, legal representatives and other stakeholders.
  • Maintain accurate electronic records.
  • Use MRI (Academy) to review and update Council Tax accounts.
  • Use NEC Document Management to retrieve, review and manage records.
  • Handle confidential information in line with data protection requirements.

About You:

We are looking for someone who has:

  • Experience working with Council Tax and/or NNDR.
  • Knowledge of Council Tax legislation and debt recovery.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Good literacy and numeracy skills.
  • Strong attention to detail.
  • Excellent organisation skills and the ability to manage multiple tasks.
  • Good IT skills and experience using different systems and software.
  • An understanding of data management and security.
  • The ability to work independently and use good judgement when making decisions.

Hours & Pay:

  • Monday to Friday – hours to be confirmed
  • £15.11 – £16.66 per hour
  • Weekly pay via agency!

Sounds like you? Please apply with an up to date CV Now! For more information, please call the office on 01709 541 200!

Pay: £15.11-£16.66 per hour

Work Location: In person

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