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Revenues Officer Council Tax - job post

Cheshire West and Chester Council
3.8 out of 5 stars
Ellesmere Port
Fixed term contract
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Job details

Job type

  • Fixed term contract

Location

Ellesmere Port

Full job description

To assist in the efficient delivery of the Council Tax and Business Rates Services in line with legislation and Council policy. To maintain a high standard of customer care whilst ensuring collection targets can be achieved

Organisation
Cheshire West and Chester Council
Location
Ellesmere Port
Job Category
Finance
Grade
CWAC NJC - Grade 5
Salary Min
£25,989 per annum
Salary Max
£28,142 per annum
Hours per week
37
Weeks per year
52.143
Employment Type
Fixed Term
Closing Date
20/07/2026
Ref No
W4705
Documents

We’re looking for a motivated and customer-focused Revenues Officer to join our busy Council Tax team. This is a varied role where no two days are the same. You’ll deal with customer enquiries, administer council tax accounts, assess discounts and exemptions, investigate changes in circumstances and make decisions in line with legislation and council policy.

Working as part of a supportive team, you’ll play an important role in helping residents while ensuring accounts are accurate and up to date. You’ll be expected to manage your own workload, work to deadlines and provide a high standard of customer service across a range of communication channels.

We’re looking for someone with excellent communication skills, good attention to detail and a positive, flexible approach. Experience in council tax or local government is desirable but not essential, as full training and ongoing support will be provided. If you enjoy problem solving, learning new skills and making a real difference to our residents, we’d love to hear from you.

For an informal chat about this position then please contact Council Tax Supervisor, Steph Bennett on 0151 337 6629 / steph.bennett@cheshirewestandchester.gov.uk or Senior Local Taxation Officer, Ian Schroder on 0151 337 6628 / ian.schroder@cheshirewestandchester.gov.uk

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