Council jobs in Hemel Hempstead

Overview

Are you ready to play a vital role in keeping communities safe and prepared for whatever comes next? Join our Resilience Service and help shape how we plan for, respond to, and recover from emergencies across the county.

As a Resilience Officer, you’ll support the development and delivery of emergency planning and business continuity arrangements, working collaboratively with internal teams and external partners to strengthen organisational and community resilience.

About us

The Resilience Service consists of a dedicated team of 6 staff in various roles who will perform the duties of Resilience Officer. The role will support the Council to deliver integrated emergency management, developing community resilience and managing the business continuity function on behalf of the council.

This is a great time to join the team as you will perform a pivotal role in supporting the team to develop new structures to enhance our delivery of emergency management, community resilience and business continuity.

By working with us, you are part of something bigger. From supporting residents who are at the heart of what we do, to shaping our county for now and future generations – as a Buckinghamshire Council employee, you contribute to the local community, whatever your role. As one of the biggest local authorities in the UK, we are part of a network of partners spanning both public and private sectors.

Our services are wide-ranging, the opportunities to grow and progress are endless. Our commitment to work-life balance and adapting ways of working is shaping our working lives for the better. So, from the moment you join us, we’ll support you to be the best you every step of the way.

About the role

This is an exciting and varied role where you’ll contribute to building a resilient organisation capable of responding effectively to a wide range of incidents—from local disruptions to major emergencies. Working within a small but highly collaborative team, you’ll support the development of emergency plans, deliver training and exercises, and work closely with partners across the Thames Valley to ensure coordinated, effective responses.

A key part of the role is acting as a Duty Resilience Officer, including participation in an out-of-hours rota, where you’ll play a critical role in coordinating emergency responses and providing advice to senior leaders. You’ll also help ensure the council meets its statutory duties under legislation such as the Civil Contingencies Act, contributing to continuous improvement in how we prepare for and manage risk.

This is a fantastic opportunity to gain hands-on experience in emergency planning, multi-agency working, and strategic resilience—while making a real difference to the safety and wellbeing of communities.

Key responsibilities include:

• Supporting the development and maintenance of emergency and business continuity plans
• Assisting in the design and delivery of training exercises for staff and partners
• Contributing to multi-agency resilience work, including the Thames Valley Resilience Forum
• Supporting incident response, including acting as a single point of contact during emergencies
• Preparing briefings, reports and presentations for a range of stakeholders
• Monitoring and assessing resilience performance and supporting continuous improvement

For a full list of duties and responsibilities, please refer to the job description.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

We are looking for a motivated and proactive individual with a strong interest in resilience, emergency planning, or business continuity. You’ll be someone who thrives in a fast-paced environment, can stay calm under pressure, and is able to analyse complex situations and respond effectively.

You’ll bring strong interpersonal and communication skills, with the confidence to engage and influence a range of stakeholders—from colleagues and senior leaders to external partners. Attention to detail, adaptability, and a solution-focused mindset will be key to your success, alongside a genuine commitment to public service and community resilience.

To succeed in this role, you will have:

• Knowledge of relevant legislation (e.g. Civil Contingencies Act) or resilience frameworks
• Experience supporting incident response, planning, or business continuity activities
• Strong analytical and problem-solving skills with the ability to assess risk
• Excellent written and verbal communication skills
• The ability to work collaboratively and build effective relationships
• A degree-level qualification (or equivalent experience), ideally with a relevant professional qualification

You must also be willing to participate in an out-of-hours on-call rota and be able to travel across the county when required.

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

For full details of the person specification, please refer to the job description.

Other information

For more information about this role, please contact Vince Grey at vince.grey@buckinghamshire.gov.uk for an informal discussion.

Closing date: Midnight on Sunday 5th July 2026

Interview Date:

Interview will be held in person at our Walton Street Offices on:

Monday 13th, Tuesday 14th and Wednesday 15th July 2026

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Service Area

Our Business Operations service is responsible for delivering high-quality, cost-effective business enablement services with a focused approach to customer experience, access channels and service delivery.

We deliver expert advice and guidance on the design and implementation of customer improvement projects and provide access to information, advice and support from a wide range of services through face-to-face contact and self-service internet-based transactions through our Council Access Points.

Business Operations works across a range of services provided by the council. We offer bespoke solutions to front-line services with an efficient, value-for-money business process administration and project support service. The strength of the team is its knowledge of the key support services required to ensure a smooth running of services being provided by the different Business Units.

Our Customer Service Centre is the front door for our residents, and we aim to deliver a professional, helpful and high-quality service. We pride ourselves on being resilient and adaptable to change, whilst understanding the processes, policies and values held by the council.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/