Counselling jobs in Whitchurch

£26,703 per year + benefits

Permanent - Full-time

Based in Cardiff with regular travel around Cardiff

Closing date: 23/11/2026

Job reference: YHC-261

St Giles Trust is looking for a Youth Coach to join our community-based team in Cardiff. Do you believe the right support at the right moment can change a young person’s future? Join our Employability and Skills team as a Youth Coach and be the consistent, trusted person who walks alongside 18-25 year olds from their first conversation to their first day in a job, and beyond.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

You will be part of the Employability and Skills team delivering employer employability support and coaching to a caseload of young people aged 18-25 across Cardiff. The Youth Coach provides end-to-end, personalised support to Jobs Guarantee participants from referral and initial meeting through to job start, in-work support, transition and exit. The role is responsible for identifying strengths, aspirations, barriers and support needs; developing individualised plans; matching participants to suitable employment opportunities; coordinating wraparound support; and helping participants sustain employment or progress into apprenticeships, education or training.

You will support a caseload of young people on the Jobs Guarantee programme, giving them personalised, end-to-end coaching. You’ll get to know each person’s strengths, goals and barriers, build a plan together, and match them with employment opportunities that suit them. Then you’ll stay with them through the early weeks of work and on into apprenticeships, education, training or sustained employment.

What we are looking for

• Be the named point of contact for each young person, from referral through to completion or exit.
• Carry out diagnostic assessments and co-produce individual support plans.
• Coach on confidence, CVs, interview skills, budgeting, travel planning, digital skills and workplace expectations.
• Work with Employer Engagement Officers, subcontractors and local services to find safe, meaningful job matches.
• Provide in-work support, including regular check-ins and three-way conversations with participants and employers.
• Respond quickly when someone disengages or a placement breaks down, with re-engagement and re-matching within 48 hours.
• Keep accurate, timely records in line with safeguarding, data protection and funding requirements.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Adult Workforce (no Barred list) DBS Check.

We actively encourage people with personal experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Our Values

At St Giles Trust, our values are the guiding light in our journey towards achieving our mission. Each value is more than just words; it's a commitment to a way of being and working that elevates us as individuals and as an organisation.

To Apply

Please visit our website via the apply button.

Pay: £26,703.00 per year