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    • The File Handler will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and…
    • You work with the paralegal team to prepare cases for the magistrates’ and Crown Court – producing court documents and court listings, managing case files,…
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    • Managing diaries and court deadlines using case management systems.
    • Drafting legal documents, statements, and bundles.
    • Strong IT and Microsoft Office skills.
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    • You will be part of a team managing and co-ordinating the on-site works associated with Edinburgh’s roads and footways renewal program.
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    • To work across Council services, partner organisations, and communities to build and strengthen relationships, improve access to services, and support Community…
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    • You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you…
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    • You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you…
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    • You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you…
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    • You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you…
    • Experience with audio typing and using legal file management systems.
    • Be self-motivated and pro active.
    • Experience working in a private client department.
    • Attend court hearings alongside the Solicitor.
    • Experience attending client meetings or court hearings.
    • Accurately record court orders, deadlines, and key case…
    • This is an important role responsible for supporting the Town Clerk in the effective leadership, governance and financial management of the Council.
    • This will involve working in the field, attending with a qualified Sheriff Officer, when serving legal documents and enforcing court orders.
    • Support fee earning staff and ensure a seamless quality of service for clients within the Actions Against the Police Department. *.
    • Processing Bills and associated schedules.
    • Dealing with all day-to-day ledger postings to Client and Office accounts.
    • Daily itemisation of workflow and charges.

Job Post Details

File Handler - job post

Keoghs
2.2 out of 5 stars
Birmingham B37 7HQ•Hybrid work
Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Job type

  • Permanent
  • Full-time

Location

Birmingham B37 7HQ•Hybrid work

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • Private medical insurance
  • Cycle to work scheme
  • Season ticket loan
  • Tech scheme

Full job description

Description


The File Handler will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. To manage and progress claims in accordance with appropriate strategies to secure desired outcomes at appropriate levels of profitability.


Key Responsibilities


  • Reviewing documents and preparing reports
  • Developing an assistant fee earner
  • Dealing with disclosure
  • Reviewing evidence (Including records)
  • Conducting investigations with Insured / obtaining witness statements
  • Instructing Experts
  • Attending conferences and Trials
  • Dealing with routine correspondence
  • Court appointments
  • Liaising with and taking instructions from Insurers and Insureds
  • Ensure adherence to Court timetables
  • To ensure compliance with the SRA Standards & Regulations
  • Adhere to the Keoghs Values.
  • #INDUKI

Skills, Knowledge & Expertise


  • Technically proficient in dealing with NIHL disease cases as a minimum.
  • Other short tail disease experience would be desirable.
  • Effective negotiator
  • Ability to use own initiative
  • Good listening and verbal communication skills
  • Ability to maintain concentration and pay attention to detail
  • Ability to self-organise and self-prioritise
  • Ability to work under pressure and to target
  • An enthusiastic and hardworking individual
  • Good level of IT skills.

Job Benefits


  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets.

About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.

With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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