Cqc Service Manager jobs

Job purpose:

Tudor Lodge is an award winning 28-bed residential care home and has been family run since 1995. We are proud of the excellent reputation we have developed in the local area. We are looking for a friendly, professional, enthusiastic and capable Care Manager to assist with the day-to-day management of Tudor Lodge. We are flexible regarding in considering a single full-time role or job share two to three days per week. The role will focus on efficiently overseeing the care of residents, managing the staff team and other resources. Our aim is to create a person-centred environment in which each resident is able to lead a full, stimulated, comfortable and happy life. We hope that the successful applicant can work with us to achieve our aims whilst meeting business targets for growth and profitability.

Main responsibilities and duties

• To ensure that the home meets and where practicable exceeds the standards set out by the CQC and other relevant bodies and statutory authorities.
• Manage, motivate, recruit, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed. This includes but is not limited to conducting staff interviews, training, mentoring, inductions, supervisions and appraisals, ensuring that staff are accountable in maintaining standards, work well together and feel supported to grow in their roles.
• To create, oversee and manage individualised Care Plans for each resident and day care service users in accordance with the latest guidance from the Care Quality Commission.
• Liaise and develop good working relationships with GPs, PCPs, DNs, families and other stakeholders as necessary to provide the highest standards of care.
• To ensure that the home is appropriately staffed at all times by overseeing the duty rota and keeping the needs of residents under review.
• To conduct pre-admission assessments.
• To assume overall responsibility for all aspects of medication in the home.
• To attend and contribute to all visits by visiting inspectors.
• To work closely with the care staff and be able to deliver hands-on care when required.
• To manage any complaints in respect of the home, in conjunction with the Registered Manager.
• To identify own training needs and agree key objectives with the Registered Manager and to keep up to date with current practice.
• To maintain our Gold Standards Framework accreditation.
• To ensure a high standard of cleanliness and tidiness in the home is maintained at all times in accordance with infection prevention and control legislation.
• To assist the Registered Manager with maintaining audits measuring organisational performance.
• To portray a professional image, maintain regular and consistent attendance, punctuality and adherence to relevant health & safety procedures.
• To assist and support with marketing of the home and building positive relationships with the local community.
• To propose ideas and initiatives to the Registered Manager for continuing to improve the services of the home.

Required knowledge and skills

• In-depth working knowledge of current CQC standards and Health and Social Care legislation
• Competent and motivated to continually strive to provide the highest level of care to all our residents
• Strong leadership and team management skills
• Ability to work flexibly
• Excellent training skills
• Excellent verbal and written communication skills
• Excellent IT literacy (we use MS Windows, Word, Excel and Outlook, care planning and medication software)
• Enhanced CRB Check
• Full UK driving licence and own transport
• Possess one of the following qualifications: Qualified Nurse, Registered Managers Award, QCF Level 5 in Health and Social Care or equivalent

Required experience

• Recent experience as a Care Manager or Deputy Care Manager
• Excellent commercial knowledge of the care sector

Benefits

• Generous remuneration package dependent on experience
• Company pension with employer contributions
• Investment in your personal development and training
• 28 Days holiday entitlement including bank holidays
• Free meals
• On-site parking
• An opportunity to develop the role and deputise for the Registered Manager in their absence
• An opportunity to help shape the future of Tudor Lodge.

Hours

• 39 per week (job share 2-3 days each for 2 candidates would be considered)
• Monday to Friday, occasional weekends

Please ring Chris, Registered Manager, for more information and to discuss this opportunity

Job Types: Permanent, Full-time

Pay: £50,000.00-£65,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• On-site parking

Experience:

• Care Manager: 1 year (required)
• Residential Care: 1 year (required)

Licence/Certification:

• Level 4 or higher in Health and Social Care (required)
• Driving Licence (required)