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    • Identify underperforming services and implement structured turnaround plans.
    • Experienced supporting ‘Requires Improvement’ or challenged services.
    • Experience of producing reports and documentation, service redesign and of overseeing improvement plans.
    • Responsible for policy development for server and…
    • Follow established best practices and standards in infrastructure service delivery.
    • Provide expert technical support in infrastructure services, responding to…
    • Champion the new operating model and contribute to ongoing service improvement.
    • Oversee workflow and performance to reduce waiting times and meet service…
    • Drive service development and growth, including mobilisation/commissioning of new or expanded services.
    • Access to Blue Light Card - discount service providing…
  • View similar jobs with this employer
    • 33 days paid holiday (rising to 38 with long service).
    • Barford Court – “Rated Good by CQC”, with 95% of RMBI Care Co. services either Outstanding or Good.
    • Supporting the mobilisation and development of new services.
    • Ensuring services meet and exceed CQC Fundamental Standards.
    • Job Types: Full-time, Permanent.
    • Experience managing nursing home services.
    • Ability to lead service improvements and achieve positive outcomes.
    • Lead the day-to-day management of the home.
    • Experience leading service expansion/diversification and opening new branches.
    • Strong domiciliary/homecare leadership experience across multi-site or growing…
    • Agreeing and achieving tailored and strategic objectives to ensure the service thrives.
    • Nursing, Dementia, Residential, Respite and End of life Care.
    • With a focus on living life to the fullest, our homes offer activities such as hairdressing salons, bars, cinemas, gardening, and cooking courses to name just a…
    • Monitor service quality through audits, spot checks, observations, and service user feedback.
    • Experience managing supported living services.
    • With a focus on living life to the fullest, our homes offer activities such as hairdressing salons, bars, cinemas, gardening, and cooking courses to name just a…
  • View similar jobs with this employer
    • This is why at this service our Registered Manager / Registered Branch Manager should have previous experience as a CQC registered manager or in a care…
    • Experience developing or growing domiciliary care services.
    • Commercial awareness and ability to support service growth.
    • Job Types: Full-time, Permanent.

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Job Post Details

Head of Quality- Elderly Care Homes - job post

New Way Recruitment LTD
5.0 out of 5 stars
Romford RM1
Up to £100,000 a year

Job details

Pay

  • Up to £100,000 a year

Location

Romford RM1

Full job description

Head of Quality – Elderly Care


Location:
Essex, London & Surrounding Areas
Salary: Up to £100,000 per annum + £5,000 car allowance
You must have experience with Nursing Homes/ Care Homes to apply for this role


We are proud to be partnering with a well-established elderly care provider to recruit an experienced and driven Head of Quality to oversee services across Essex, London and surrounding regions.


This is a senior leadership role for a quality-focused professional who lives and breathes standards, governance and continuous improvement within care home settings.


The Role

  • Provide strategic and operational oversight of quality and compliance across a portfolio of elderly care homes
  • Lead on CQC readiness, inspection preparation and post-inspection action planning
  • Drive continuous improvement initiatives across clinical governance, safeguarding and risk management
  • Support Home Managers and senior teams to embed robust audit and quality assurance frameworks
  • Identify underperforming services and implement structured turnaround plans
  • Ensure best practice, safe care delivery and regulatory compliance at all times
  • Work closely with operational leadership to align quality with commercial sustainability

About You

  • Significant senior-level quality leadership experience within elderly care homes – essential
  • Strong working knowledge of the CQC framework and regulatory standards
  • Proven track record improving and sustaining CQC ratings
  • Experienced supporting ‘Requires Improvement’ or challenged services
  • Nurse qualified (RGN/RMN) ideal, but not essential
  • Confident, visible leader with the ability to influence at board and operational level
  • Quality-driven, analytical and commercially aware

Our Promise:


At New Way Recruitment, we believe in Heart-Led Hiring in Care. Guided by our ethos of “Recruiting with Care, Placing with Purpose”, we are committed to a recruitment experience where compassion meets opportunity.


Our promise is simple: a heart-led, confidential, and individually tailored approach for every candidate and client we support. You can be assured that our team handles every step of the process with integrity, understanding, and genuine care.


If you’re considering your next move and this job sounds like something you would be interested in then please don’t hesitate to get in touch - we’re here to help.


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