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Credit Controller jobs in Walsall

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    • Drive improvements that reduce credit notes, invoice disputes and manual intervention.
    • Understanding of cash application, credit notes, VAT, and reconciliation…
    • Previous exposure to financial services or credit control functions is advantageous.
    • Assist in managing the credit control process, including monitoring overdue…
    • We are seeking an experienced and commercially focused Commercial Finance Manager to lead the financial and commercial support function across our business.
    • 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year.
    • Chasing all overdue accounts by telephone /email.
    • Dealing with all account queries.
    • Creating and sending out invoices.
    • Job Types: Full-time, Permanent.
    • Field-Based (Ideally to be based in and cover Birmingham, Midlands and the whole of Wales}.
    • 37.5 hours per week (Monday – Friday 09:00 – 17:00).
    • Conducting credit control via phone and email.
    • You will be working as part of a dynamic finance function and will be responsible for taking ownership of your…
    • Setting up new customer accounts and conducting credit checks.
    • This dual-role position combines general accounts support with responsibility for credit control.
    • Customer account reviews and credit risk management.
    • Confidence managing cashflow and, in due course, credit control.
    • Hands-on, telephone-based debt collection.
    • Oversee supplier payments and credit control processes.
    • We are looking for an experienced and commercially minded Finance Manager to lead our finance function…
    • O Driving effective credit control and cash management, working closely alongside Commercial teams where required.
    • Job Types: Full-time, Permanent.
    • Location: Head office with the need to travel to schemes/sites.
    • To contribute to the achievement of BCOP’s Business Plan objectives and the efficiency and…
    • Oversee all day-to-day finance department functions, including:
    • Daily bank processing and reconciliations including updating invoice discounting schedules.
    • Highlight credit risk concerns with management.
    • You’ll take ownership of your ledger, proactively highlighting credit risks and releasing held orders to support…
    • Lead month-end close, management accounts, and reporting processes to strict deadlines.
    • Ensure strong financial controls, compliance, and governance across the…

Job Post Details

OneAdvanced logo

O2C Process Lead (Finance Operations) - job post

OneAdvanced
3.1 out of 5 stars
Birmingham

Location

Birmingham

Benefits

Pulled from the full job description

  • Sick pay
  • Bereavement leave
  • Employee assistance programme
  • Paid volunteer time
  • Private medical insurance
  • Work from home
  • Car scheme

Full job description

Join OneAdvanced:
This role sits within our Finance Operations team and plays a key part in improving processes, strengthening controls and reducing operational issues across the O2C cycle.

You’ll identify recurring challenges, conduct root cause analysis and implement long-term solutions that improve efficiency, accuracy and overall operational performance.

Working closely with senior stakeholders across Finance, Sales and Operations, you’ll have the opportunity to drive meaningful process improvements and influence how the wider function operates.

This role is hybrid, with 3 days in our Birmingham HQ Monday to Wednesday, and the flexibility to work from home on Thursdays and Fridays.
What You Will Do:
  • Lead process improvement initiatives across FinOps and the wider O2C cycle
  • Investigate and resolve complex invoice and billing issues impacting cash collection
  • Perform root cause analysis to identify recurring operational and system issues
  • Implement system controls to reduce invoice errors and prevent repeat issues
  • Support and improve processes across billing, renewals, reconciliations and allocations
  • Work closely with the team to reduce aged invoice queries and debt blockers
  • Collaborate cross-functionally with Sales, RevOps, Customer Success and Finance teams
  • Review and maintain SOPs and process documentation
  • Support testing, UAT and continuous improvement initiatives across NetSuite and associated systems
  • Monitor query trends, SLA performance and operational leakage
  • Drive improvements that reduce credit notes, invoice disputes and manual intervention
What You Will Have:
Please note, applicants must have the legal right to work in the UK at the time of application.
  • Experience in Finance Operations, Order to Cash, Billing, or Reconciliations
  • Ideally accounting qualification AAT or at least part qualified CIMA, ACCA
  • Demonstrated experience managing and resolving high complexity customer or system related queries
  • Strong working knowledge of ERP (NetSuite), CRM (Salesforce), and ticketing platforms (ServiceNow)
  • Strong attention to detail and process mindset
  • Proactive and analytical approach to solving issues and reducing process-related debt blockers
  • Clear communication skills, able to work cross-functionally across Finance, Sales, and Operations
  • Understanding of cash application, credit notes, VAT, and reconciliation principles
What We Do For You:
Wellbeing that means something
  • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
  • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
  • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
  • 24/7 Employee Assistance Programme for confidential support
  • Private medical insurance for everyone, no medical-history exclusions
Financial benefits that have your back
  • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
  • Income protection: up to 75% salary for 5 years if you ever need it
Grow your career with us
  • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
  • Access to external training and apprenticeships
Making a Difference
  • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
  • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:
  • ULEV car scheme with 1,000+ models
  • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
Who We Are:
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.

We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.

OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.

Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.

We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.


Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.

Join us and become part of a team that’s powering the world of work and making a real difference.

Learn more at www.oneadvanced.com
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