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Job Post Details

Account Manager - job post

Creditsafe Business Solutions
Ty Meridian, Malthouse Avenue, Cardiff CF23 8BA
£26,437 - £62,437 a year - Permanent, Full-time

Job details

Pay

  • £26,437 - £62,437 a year

Job type

  • Permanent
  • Full-time

Location

Ty Meridian, Malthouse Avenue, Cardiff CF23 8BA

Benefits

Pulled from the full job description

  • Life insurance
  • Free parking
  • Company pension
  • Casual dress
  • Cycle to work scheme
  • Canteen
  • Enhanced paternity leave

Full job description

Job Summary

We are seeking a dynamic and proactive Account Manager to join our team and drive our client relationships forward. In this role, you will serve as the primary point of contact for our valued clients, ensuring their needs are met with exceptional service and tailored solutions. Your energetic approach will help foster long-term partnerships, identify new business opportunities, and deliver outstanding customer satisfaction. If you thrive in a fast-paced environment and possess excellent communication skills, this is your chance to make a meaningful impact while advancing your career in B2B sales and customer management.

Responsibilities

  • Build and maintain strong relationships with existing clients through regular communication and personalized service.
  • Identify opportunities for account growth by understanding client needs and presenting appropriate solutions.
  • Negotiate contracts, renewals, and pricing to maximize value for both clients and the company.
  • Collaborate with internal teams such as sales, IT, and customer support to ensure seamless service delivery.
  • Conduct virtual or in-person meetings to review account performance, address concerns, and provide strategic guidance.
  • Manage multiple accounts efficiently by prioritizing tasks, tracking progress, and maintaining organized records.
  • Drive client satisfaction by delivering timely responses, resolving issues proactively, and exceeding expectations.

Qualifications

  • Proven experience in B2B sales, customer service, or account management roles with a track record of success.
  • Strong negotiation skills with the ability to influence outcomes positively.
  • Excellent communication skills in English, both verbal and written.
  • Familiarity with IT systems and tools used for CRM (Customer Relationship Management) is preferred.
  • Valid driving license with the willingness to travel as needed for client meetings or site visits.
  • Exceptional time management and organizational skills to handle multiple accounts efficiently.
  • Ability to work independently while collaborating effectively within a team environment.

Join us to be part of a vibrant organization that values energetic professionals dedicated to building lasting client relationships!

Pay: £26,437.00-£62,437.00 per year

Benefits:

  • Canteen
  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Enhanced paternity leave
  • Free parking
  • Life insurance
  • On-site parking

Work Location: In person

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