Crisis Cafe Worker jobs

NJC 19 - £32,061

37

Full time

Full time, permanent

Children's Services, Social Care

24/07/2026

NELC400000734

Are you committed to improving outcomes for our Young People?

Can you champion safety, resilience and trust with our Families?

Make the change and be the difference in our service

What will your day look like?

To work with and support children and young people and their families and/or carers to help them to make changes and improve outcomes. In particular, the purpose of this role is to help families to better understand and meet the needs of their children and build enough safety into their lives so that children can live at home within families where it is safe to do so.

Who are we looking for?

We are seeking talented and skilled individuals with a background in Children’s Services or similar childcare setting to work alongside our Social Workers. Assisting in promoting resilience in families to reduce neglect and emotional harm, focusing on parenting work which without intervention may enter into Court Proceedings and continued Child Protection planning.

This Family Support Worker post sits within the Children in Care Team within Children’s Services and the role is essential in delivering a range of support to families to prevent escalation of need/risk.

You will possess the ability to communicate with children and use direct play to understand their world. You will be able to undertake parenting work and support Social Workers with parenting assessments.

You should have a sound knowledge of child development and a good understanding of the impact of trauma on the child’s world and able to offer practical and emotional strategies to overcome this. It is important that you are a good communicator and team player and are able to work with parents/carers to build on strengths and support them to be the best parent/carer they can be.

All applicants are advised to carefully read the information provided in the Role Profile and Employee Specification and provide clear evidence to support their application paying attention to these documents.

Why Join us?

Because this isn’t just a job—it’s a chance to be part of something bigger. At North East Lincolnshire Council, you’ll join a team that’s passionate about making a real difference. You’ll work in a supportive, inclusive environment where your expertise is valued, and your growth is encouraged.

Every day, our colleagues make a meaningful difference in the lives of local children and families. You’ll be part of a team that’s trusted, respected, and deeply rooted in the area we serve.

Think you can make a difference? We want to hear from you.

Your Application

All applicants are advised to carefully read the information provided in the Role Profile and Person Specification.

If you require an informal discussion about the role, please contact emma.clarkson@nelincs.gov.uk

We reserve the right to close our adverts early if we have received a significant volume of suitable applications.

We love AI and think it plays a great role in the world of work. However, for your application, we want to hear from YOU! As such, we will be testing applications to determine the use of AI, and applications that have heavily utilised the function will be scrutinised for suitability.

Check out our NELC Benefits brochure attached for more information on the brilliant benefits available working at North East Lincolnshire Council!

Do you need support?

Looking for career support? Wendy Trask from the Career Café can provide advice and guidance on job searching, completing application forms, building confidence, and accessing digital support. To speak with Wendy, call or text 07702 338542.