Crown Spa Hotel jobs

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’ a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

As a Spa Therapist, you will bring the St. Regis Spa philosophy to life through expert touch, intuitive care, and an unwavering commitment to wellbeing. You will deliver exceptional treatments, guide guests through personalised wellness journeys, and uphold the serene, refined environment that defines our spa experience. This is a role for a skilled, gracious professional with a passion for luxury wellness and the art of transformative service.

Key Responsibilities

• Provide exceptional massage and body treatments using advanced techniques, products, and modalities
• Assess guest needs, including contraindications such as allergies, high blood pressure, or pregnancy
• Prepare and maintain treatment rooms, ensuring immaculate presentation and a calming atmosphere
• Escort guests to and from treatment areas, offering warm, personalised guidance
• Ensure guest comfort and safety through attentive communication and professional care
• Promote spa services and retail, supporting revenue growth through thoughtful recommendations
• Maintain hygiene and sanitation, including cleaning, sterilising tools, and managing linens
• Adhere to treatment timing to ensure smooth daily operations
• Handle inappropriate behaviour in accordance with Marriott International procedures
• Maintain current skills, licensure, and knowledge of industry techniques
• Report accidents, injuries, and unsafe conditions; complete all required safety training
• Uphold company policies, professional appearance standards, and confidentiality
• Build positive working relationships across the spa and hotel teams
• Support additional operational duties as required

Core Competencies

We are seeking a refined and technically skilled professional who embodies the essence of luxury hospitality and wellness. You should have:

• A recognised massage therapy qualification
• Minimum 2 year of experience in a spa or wellness environment
• Expertise in massage, body treatments, and holistic modalities
• A warm, intuitive approach to personalised guest care
• Strong communication skills and a polished, confident presence
• Exceptional attention to detail and organisational capability
• A calm, composed manner in high‑pressure or sensitive situations
• Commitment to maintaining hygiene, safety, and professional standards
• Physical capability to perform treatments and operational duties

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service, and in honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Enhanced pension
• Life assurance
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub’s exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide

Career Development

• Clear pathway for internal promotions and transfers
• Cross‑department training to refine your craft and broaden your expertise
• Expert‑led development programmes
• Continuous learning through structured programmes
• Premium e‑learning platform access
• Be part of an exclusive pre‑opening experience shaping the future of the property

Wellbeing Support

• Private Medical Insurance
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant
• Food & Beverage discounts across Marriott properties
• Year‑round wellbeing initiatives and wellness activities

Recognition & Appreciation

• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated birthdays, anniversaries, personal milestones
• Vibrant social calendar with team events and engagement activities

Terms and Conditions Apply

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.