Cruise Ship Management jobs

Location – Glasgow

Salary- £50,000 - £57,000

Contract – Permanent

Are you ready to take the lead in keeping our vessels fully crewed, compliant and ready to operate—every single day? As Crewing Team Leader, you’ll be responsible for driving the day-to-day delivery of crewing operations across our UK fleet. Sitting at the centre of a fast-moving and highly operational environment, you’ll coordinate schedules, solve complex challenges and support the team to ensure our vessels are always staffed with the right people, in the right place, at the right time.

This is a pivotal role where your leadership, planning and decision-making will directly impact operational performance, regulatory compliance and the experience of our crews onboard.

Some of your key responsibilities

• Lead the day-to-day crewing operations across SMD and OSS, ensuring schedules are delivered efficiently and in line with operational requirements
• Act as the primary escalation point for the crewing team, supporting the resolution of complex, time-critical operational challenges
• Provide cover for the Head of Crewing UK when required, including representing the function in internal and external meetings
• Ensure all vessels are manned with fully qualified and certified crew, in line with STCW, MLC and Flag State requirements
• Plan and manage crew reliefs to ensure smooth, timely and cost-efficient crew changes
• Monitor and support crewing costs, working closely with Ship Management and contributing to reporting and budget oversight
• Prepare and deliver manpower planning insights and crewing reports to support decision-making
• Work closely with third-party crewing and manning agencies, including overseeing agreements and supporting audit activities
• Support recruitment and selection activities for SMD and OSS crews, ensuring future crewing needs are anticipated and planned for
• Coordinate visa, immigration and certification requirements to enable seamless crew changes
• Collaborate with Operations, Technical and OSS teams to ensure the right people are assigned to the right vessels
• Contribute to industrial relations activities, including engagement with maritime unions and collective agreements

What you will experience

You’ll be part of a highly engaged and collaborative crewing team operating in a fast-paced, operational environment where no two days are the same. The team works closely with Operations, Technical and Onboard departments, creating a strong sense of shared purpose and teamwork.

You’ll have regular interaction with international crews and stakeholders across the business, as well as opportunities to visit vessels. We encourage open communication, knowledge sharing and continuous improvement, and you’ll play an important role in developing how we work together as a team.

Benefits

• Concessionary travel on Irish Sea and North Sea routes
• 75% discount on UK Rail travel
• Company pension and life assurance
• Gym and wellbeing discounts
• Wellbeing cash plan
• Enhanced parental leave
• Cycle-to-work scheme
• Employee Assistance Programme
• Ongoing training and development

Who you are

At Stena Line your personality matters as much as how good you are at what you do. You are structured and organised, with the ability to maintain a clear overview in a fast-moving environment where priorities can shift quickly. You have a natural problem-solving mindset and feel confident managing complex operational challenges. You are collaborative and communicate clearly, building strong relationships with a wide range of stakeholders, and you take a proactive approach—anticipating needs and ensuring plans are delivered smoothly.

At Stena Line, our behaviours – welcoming, caring and reliable – guide you in your everyday work and the challenges you face. As a leader at Stena Line, you are responsible for developing yourself, people and our business.

Qualifications

• Experience supervising or coordinating a team in an operational environment
• Experience within marine HR, crewing or manning operations
• Familiarity with crewing systems and Microsoft Office tools
• Strong Excel skills
• Good understanding of STCW, MLC and Flag State requirements
• Able to communicate effectively in English with a wide range of stakeholders
• Seafaring experience as a deck or engineer officer is an advantage

Recruitment process

In order to ensure fair and unbiased selection, we do not request a personal letter. Instead, we request your CV and responses to our selection questions. If you proceed, you will then receive an email with a link to our recruitment assessments, objectively identifying the most suitable candidate for the role.

Interested?

This is a full-time, permanent position based in Glasgow within our Crewing department. To apply, please register your profile and send in your CV in English as soon as possible but no later than 22nd June 2026. Applications are reviewed on an ongoing basis, so we encourage you to apply as soon as possible.

To ensure the secure and structured processing of your personal data, we only accept applications submitted through our online recruitment system.

If you have any questions regarding the position or recruitment process you are welcome to contact Kathryn Gallagher, Talent Acquisition Partner at Kathryn.gallagher.bi@stenaline.com..

Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment.

About Stena Line

As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 8,750 employees in our Stena Line family across Scandinavia, around the UK, the North Sea and the Baltics, all actively supporting the daily business.

Our purpose is to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.

Pay: £50,000.00-£57,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• On-site parking

Work Location: In person