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Customer Restaurant Assistant jobs in Croydon

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    • Handle guest enquiries, resolve issues promptly, and ensure customer satisfaction.
    • Enthusiastic, approachable, with a proactive attitude towards problem-solving…
    • Say goodbye to zero contract hours!
    • 30 and 40 hours contract available.
    • Long-serving reward – 2 weeks of paid sabbatical after 5 years of service and 4 weeks…
    • Up to 30% off at our sister restaurant, Lina Stores.
    • All-day dining experience is a plus.
    • 50% off the total bill, across the group at any time, any day, for you…
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    • Speaking to each customer in a friendly, helpful and professional manner.
    • Multiple Discounts on our Accent Engage platform - shops, restaurants, gifts, leisure…
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    • Excellent customer service skills with a friendly and outgoing personality.
    • Staff discounts on dining, including 50% off in in selected restaurants when on…
    • Managing Shifts: Oversee daily operations, ensuring high standards of service and customer satisfaction.
    • As our Asst Restaurant & Bar Manager you'll be at the…
    • Previous experience in a restaurant or hospitality environment is essential, with a focus on amazing customer experiences.
    • Experience in a fast-paced restaurant environment is preferable but not necessary.
    • To be successful in this role, you should have experience with various pizza…
    • Managing daily kitchen and restaurant operations, ensuring smooth workflow and adherence to organisational standards.
    • Excellent communication and customer service abilities.
    • Lead by example in delivering outstanding customer service.
    • Free staff meals whilst on shift.
    • Good communication skills with a professional approach to customer service.
    • Monitor service delivery to guarantee excellent customer experiences and handle…
    • Respecting customers right to dignity and privacy.
    • 50% discount on food and drinks at all of our restaurants nationwide.
    • Good level of written and oral English.
    • Previous experience working in a busy restaurant or hospitality environment is highly desirable.
    • Supervise kitchen staff, including training and mentoring…
    • Presentation of the 1907 restaurant & bar area.
    • Previous experience as restaurant supervisor in a similar establishment is desirable.
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    • Helping create a fun, positive atmosphere for both staff and customers.
    • Keeping standards high across the bar, restaurant, and events.

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Job Post Details

Soft Play Assistant Manager - job post

Penelope's Restaurant
3.3 out of 5 stars
Water Lane, Sidcup DA14 5ET
Up to £14 an hour - Permanent, Part-time, Full-time

Job details

Pay

  • Up to £14 an hour

Job type

  • Part-time
  • Permanent
  • Full-time

Location

Water Lane, Sidcup DA14 5ET

Benefits

Pulled from the full job description

  • Free parking
  • On-site parking

Full job description

Job Overview
We are seeking a dedicated and enthusiastic Soft Play Assistant Manager to oversee daily operations at our vibrant indoor play centre. This role involves managing staff, ensuring exceptional guest experiences, and maintaining a safe, clean, and welcoming environment for children and their families. The ideal candidate will possess strong management skills, a background in hospitality, and a passion for delivering outstanding guest services. This is an excellent opportunity for someone looking to develop their leadership abilities within a fun and dynamic setting.

Responsibilities

  • Supervise and support team members to deliver high-quality guest services in a lively indoor play environment
  • Oversee daily operations, including opening and closing procedures, safety checks, and cleanliness standards
  • Organise staff schedules to ensure adequate coverage during peak times
  • Handle guest enquiries, resolve issues promptly, and ensure customer satisfaction
  • Maintain health and safety compliance by enforcing safety protocols and conducting regular risk assessments
  • Assist with organising special events or birthday parties to enhance guest experience
  • Promote a positive team atmosphere through effective communication and motivation
  • Monitor stock levels of supplies and organise replenishment as needed
  • Support and run the catering function and manage the party's in the venue.

Experience

  • Proven management experience within the hospitality or leisure industry is desirable
  • Strong background in guest services with excellent communication skills
  • Ability to lead, motivate, and organise a team effectively
  • Experience working with children or in a childcare environment is advantageous
  • Enthusiastic, approachable, with a proactive attitude towards problem-solving and customer care
  • Food Hygiene certificate
  • First Aid Qualifications
  • Childcare qualifications

This role offers an engaging work environment where leadership qualities are valued, and every day brings new opportunities to create memorable experiences for families.

Pay: Up to £14.00 per hour

Benefits:

  • Free parking
  • On-site parking

Experience:

  • working in a child play environment with management: 1 year (preferred)

Licence/Certification:

  • child care qualification? (preferred)
  • First Aid Certification (preferred)

Work Location: In person

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