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    • Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition…
    • Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition…
    • Your efforts translate directly into earnings—no waiting around!
    • We provide all the coaching and support you need to succeed as a Sales and Customer Service…
    • Proven background in customer service, preferably in furniture, retail or service-based industries.
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    • Excellent commissions with no cap!
    • No sales experience required - we provide one of the best sales training programmes.
    • Represent MEWA professionally, consistently upholding our customer service and quality standards.
    • Attend pre‑booked sales appointments arranged by your call…
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    • Excellent commissions with no cap!
    • No sales experience required - we provide one of the best sales training programmes.
  • View similar jobs with this employer
    • Excellent commissions with no cap!
    • No sales experience required - we provide one of the best sales training programmes.
    • Within this position, you will play a pivotal role in the sales process, from generating leads and conducting property viewings to negotiating offers and…
    • Deliver excellent customer service and build positive customer relationships.
    • Interested in sales, marketing, and customer service.
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Job Post Details

Inbound Sales & Customer Service Agent - Dutch
Konecta
·
3.2
Canary Wharf E14
£12.79 an hour
Temporary, Full-time
Apply now

Job details

£12.79 an hour
Temporary, Full-time
Canary Wharf E14

Full job description

Job Description

ROLE: Inbound Sales & Customer Service Agent - DUTCH - Fixed Term (3 months)

REPORTS TO: Team Manager

DEPARTMENT: PVCP

WHO WE ARE

Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.

Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.

Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

MISSION OF THE ROLE

We are looking for high-performing Sales Agents to join our team supporting Center Parcs, Pierre et Vacances, and MAEVA customers. This role is ideal for candidates who thrive in a target-driven environment, love converting leads, and can confidently influence customers to book holidays and add value to their stay.

Suitable candidates will speak Dutch and English fluently and have a proven background in sales, ideally in travel, hospitality, retail, telecoms, or call centre environments. You must be motivated by achieving targets, delivering outstanding customer experiences, and maximising every sales opportunity.

RESPONSIBILITIES

  • Manage inbound sales and service calls, converting enquiries into confirmed bookings.
  • Apply strong needs-analysis and persuasive selling techniques to create desire and secure reservations.
  • Identify opportunities to upsell additional products, upgrades, activities, and extended stays.
  • Handle service requests, cancellations, modifications, and confirmations using the client’s systems.
  • Actively contribute to a high-performance, target-driven team culture, consistently working to exceed personal and team KPIs.

REQUIREMENTS

  • Fluent Dutch speaker
  • Proven sales experience is essential — ideally within travel, hospitality, retail, or call centre environments
  • Demonstrated ability to convert, influence, and close sales in a competitive setting
  • Strong interpersonal skills and confidence in handling different customer types
  • A natural drive to exceed sales targets and deliver exceptional customer experiences
  • Professional, motivated, and emotionally resilient
  • Excellent communication skills and the ability to work independently in a fast-paced environment
  • Strong attention to detail and ability to multitask
  • Understanding of call centre KPIs
  • Ability to embody Center Parcs’ brand values and create memorable customer experiences

Pay: £12.79 per hour

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