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Customer Service Representative (Turkish-Speaking)
Confidential
London
Full-time
Apply now

Job details

Pay information not provided
Gym membership
Full-time
Weekend availability
London

Full job description

Our organisation is a well-established company focused on delivering outstanding service to our customers. We are proud of our strong dedication to customer satisfaction and are currently looking for motivated Turkish-speaking Customer Service Representatives to become part of our growing team.

Role Overview:
In this position, you will be responsible for supporting our Turkish-speaking customers and ensuring they receive excellent service at every interaction.

Key Responsibilities:

  • Deliver high-quality customer support via phone, email, and live chat to Turkish-speaking clients.
  • Respond to customer queries, resolve concerns, and provide accurate information about products and services.
  • Assist customers with product-related matters and guidance.
  • Keep detailed and accurate records of all customer communications and transactions.
  • Work closely with colleagues to ensure customer issues are handled effectively and promptly.
  • Contribute ideas to improve processes and enhance overall customer satisfaction.

Requirements:

  • Fluency in Turkish, both written and spoken.
  • Strong communication and interpersonal abilities.
  • Prior experience in customer service is beneficial but not essential.
  • Good problem-solving skills and the ability to think on your feet.
  • Comfortable working in a fast-paced, multitasking environment.
  • A customer-focused mindset with a genuine desire to help others.
  • High level of accuracy and attention to detail.
  • Ability to collaborate effectively within a team.
  • Willingness to work flexible hours, including evenings and weekends if needed.
  • Competent in using computers and relevant software.

What We Offer:

  • Reduced-rate gym membership
  • Continuous training and professional development
  • A friendly and supportive workplace culture
  • Opportunities for career progression

If you are fluent in Turkish and passionate about providing exceptional customer support, we encourage you to apply.

Become part of our team and help us deliver excellent service to our Turkish-speaking customers!

Job Type: Full-time

Work Location: In person

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