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Customer Service Assistant jobs in Coedpoeth

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  • Arthurs Motor Group are delighted to be able to offer the opportunity for an exceptional individual to join our customer service team in Wrexham. Ours is a…
    • Experience in providing first class customer service.
    • First rate communication skills, able to build rapport with customers.
    • Previous customer service experience — preferably online.
    • Chasing couriers and suppliers on behalf of customers when orders are delayed.
    • Delivering excellent customer service by phone and email.
    • Rescheduling appointments and managing customer expectations.
    • Basic IT skills (Word, Excel, Outlook).
    • We make sure money is available to fund the UK’s public services such as hospitals and schools, answering around 50 million calls and handling 15 million items…
    • Experience in customer service or financial services preferred.
    • Supporting customers in complex and sensitive financial situations.
    • Up to £36,571 per annum.
    • The Customer Service Advisor will also manage bookings, set up Direct Debits, onboard new customers, and liaise with internal departments to ensure seamless…
    • Providing excellent customer service and answering customer questions.
    • Building rapport and creating positive customer experiences.
    • Engaging with customers across a variety of channels including phone, post, live chat and email delivering excellent levels of knowledge and customer service.
    • Display passion for delivering excellent customer service.
    • Preparing delicious, high-quality food that delights our clients and customers.
    • They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
    • Free Food (when working 6+ hours).
    • You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your…
    • Taking appropriate action to provide an efficient and effective customer experience and act as an intermediary between the customer and service areas.
    • They carry out initial assessments, signpost to other services as and when required.
    • As a customer relations officer, you will be critical in providing a…
    • Be consistently focused on quality of work to ensure the correct balance between customer service and adherence to bank policies and procedures is maintained.

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Job Post Details

Arthurs Motor Group logo

Experienced Service Customer Advisor - Wrexham Area - job post

Arthurs Motor Group
2.7 out of 5 stars
Wrexham
£30,000 - £38,000 a year - Full-time

Job details

Pay

  • £30,000 - £38,000 a year

Job type

  • Full-time

Location

Wrexham

Full job description

Arthurs Motor Group are delighted to be able to offer the opportunity for an exceptional individual to join our customer service team in Wrexham.

Ours is a business that not only looks to understand and delight our customers, we aim to exceed their expectations at every opportunity. Customer Service excellence is therefore key to everything that we do in delivering on this key objective.

As part of our team, you will be joining a business established in the local community determined to exceed its customers' expectations, becoming synonymous with delivering the highest levels of customer excellence.

Our commitment to you is in creating a diverse and inclusive workplace, one in which you are able to fulfil your potential whilst enjoying the benefits of being part of a business having the highest standards of integrity, respect and professionalism at its core.

If you can demonstrate fantastic people skills, a history of thriving in a customer focused environment and possess a genuine desire to succeed then please in the first instance send details of your experiences in the customer service arena along with a brief introduction to you, telling us why you would flourish in our culture, to recruitment@arthursmotorgroup.co.uk

Experience of the Keyloop DMS system is preferable but not essential

All applications will be answered.

Job Type: Full-time

Pay: £30,000.00-£38,000.00 per year

Work Location: In person

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