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    • Give our customers and their guests a warm and friendly welcome, every day.
    • Award-winning induction training and excellent ongoing learning and development.
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    • Salary Search: Customer Service Executive salaries in Lanarkshire
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    • Proficiency in Microsoft Office and experience using CRM or customer service systems; experience with Zendesk would be advantageous.
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    • Work alongside teammates to elevate customer service and refine our processes.
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    • Part-Time Customer Service Executive.
    • (20+ hours per week, Monday to Friday or selected days).
    • Give our customers and their guests a warm and friendly welcome,…
    • (20+ hours per week, Monday to Friday or selected days).
    • Give our customers and their guests a warm and friendly welcome, every day.
    • Deliver a right-first-time service, meeting customer expectations and service level agreements.
    • Experience working in a fast-paced customer service environment.
    • Experience in financial services, with a strong understanding of relevant regulations and success in customer service and arrears management.
    • Provide real-time customer support via email, chat, and phone.
    • 2+ years in customer support, technical support, or user-facing operations.
    • Enhanced Sick Pay - 13 Weeks full pay after 12 months service chance for this to increase based on length of service with us.
    • Delivered outstanding customer service in a previous role.
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    • Each offers a slightly different experience, but all are united by a shared commitment to delivering outstanding customer support.
    • Experience in customer service, whether that be in an office, retail or hospitality.
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    • Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our…

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pib group
Customer Service Executive
£26,000 - £28,000 a year
Permanent, Full-time

Job details

£26,000 - £28,000 a year
Permanent, Full-time
Lanarkshire

Full job description

  • Location City:
    Lanarkshire
  • Country:
    United Kingdom
  • Location Type:
    On-site
  • Contract Type:
    Permanent
  • Employee Type:
    Full Time
  • Vacancy Reference:
    53915

Customer Services Executive

(Total Compensation including bonus, commission & benefits: £26,000 to £28,000)


This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

  • Give our customers and their guests a warm and friendly welcome, every day.
  • Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
  • Above all, help your customers and colleagues have a great day at work.

What we can do for you

You are reading the right advert if you are looking for:

  • A fun, challenging and rewarding career.
  • Award-winning induction training and excellent ongoing learning and development.
  • Fantastic promotion prospects.
  • Generous, achievable incentives and sociable hours.
  • Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About you

What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:


  • Great communication skills and a love of interacting with people.
  • A positive, outgoing and can-do attitude.
  • The ability to take direction, learn new skills and apply them with confidence.
  • The motivation to be your best every day – and the determination to be even better tomorrow.

About IWG

With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and continuing to grow. We’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

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