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    • Exceptional phone etiquette and customer service skills.
    • Customer service: 1 year (required).
    • Provide exceptional customer service to clients via phone and…
    • A customer service professional (gn) to join our Composite Materials GBU, managing a defined portfolio of customers across commercial and supply chain functions…
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    • Organising and accompanying customers on test drives.
    • Supporting the Sales department and delivering excellent customer experience.
    • A full UK driving licence.
  • View similar jobs with this employer
    • Organising and accompanying customers on test drives.
    • Supporting the Sales department and delivering excellent customer experience.
    • A full UK driving licence.
  • View similar jobs with this employer
    • Organising and accompanying customers on test drives.
    • Supporting the Sales department and delivering excellent customer experience.
    • A full UK driving licence.
  • View similar jobs with this employer
    • Organising and accompanying customers on test drives.
    • Supporting the Sales department and delivering excellent customer experience.
    • A full UK driving licence.
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    • You’ll be the first point of contact for Financial Advisers, Clients, and Sales Teams, handling queries via phone and email with professionalism and care.
    • Ongoing professional development and executive level exposure.
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    • Proven experience in a customer service/contact centre leadership role minimum 2 years.
    • At Vintage Cash Cow, our Customer Engagement Centre (CEC) team is at the…
    • Customer service: 1 year (preferred).
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Job Post Details

Customer Service Representative / Service Co-ordinator - job post

Realm Fire & Security Ltd
3.7 out of 5 stars
230 Mugiemoss Road, Aberdeen AB21 9NP
From £25,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From £25,000 a year

Job type

  • Permanent
  • Full-time

Location

230 Mugiemoss Road, Aberdeen AB21 9NP

Benefits

Pulled from the full job description

  • Free parking
  • Casual dress
  • On-site parking

Full job description

**Customer Service Representative**

**Duties:**

- Provide exceptional customer service to clients via phone and email

- Assist customers with enquiries, concerns, and complaints in a professional and timely manner

- Process orders accurately and efficiently

- Utilise data entry skills to update customer information in the system

- Upsell products and services to maximize sales opportunities

- Analise customer needs and recommend appropriate solutions

- Communicate effectively

- Maintain a high level of phone etiquette and professionalism at all times

- Handle escalated customer issues with empathy and problem-solving skills

**Skills:**

- Strong data entry skills with attention to detail

- Ability to upsell products and services effectively

- Excellent verbal and written communication skills in Englis

- Ability to analise customer needs and provide appropriate solutions

- Exceptional phone etiquette and customer service skills

We offer competitive pay, Join our team of dedicated professionals who are committed to providing outstanding customer service.

To apply, please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

  • Casual dress
  • Free parking
  • On-site parking

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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