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Customer Service Manager jobs in Kirby Muxloe

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    • Support the Store Manager to set exceptional standards of customer service and motivate your team to achieve maximum sales and profitability at our store in *…
    • Collaborate internally with the regional CustomCare Manager and CustomCare functional managers to ensure all customer requirements are met, such as parts,…
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    • A genuine enjoyment for sales and a passion for jewellery and customer service.
    • Create a welcoming environment & great one to one customer experiences.
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    • Hybrid role working 3 days per week from modern offices in Loughborough.
    • Manage the full customer lifecycle for your assigned accounts.
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    • Customer Service: Ensure high levels of customer service are maintained at all times.
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    • You will help identify opportunities for planned maintenance, chargeable service work, upgrades and other value-added services, supporting the continued growth…
    • Ensuring your team provide a great customer experience, delivering sales through service.
    • Be dedicated to leading a team to deliver sales through superb…
    • 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days.
    • Store management – budgets, Rota’s and Payroll, P&…
    • Success will be measured through customer retention, customer satisfaction, account growth, customer outcomes, and the ability to help customers achieve…
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    • 44.5 hours per week, alternate Saturday morningsLong Eaton.
    • You’re dedicated to providing exceptional customer service and maintaining high standards at all…
    • Set and maintain exceptional standards of customer service.
    • Develop long term relationships with customers and suppliers.
    • Salary up to 70k basic.
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    • 44.5 hours per week, alternate Saturday morningsBurton-on-Trent.
    • You’re dedicated to providing exceptional customer service and maintaining high standards at…
    • You will be responsible for maintaining exceptional standards of customer service, developing strong relationships with customers and suppliers, and delivering…

Job Post Details

Branch Manager Designate - job post

Nick Scali Furniture
2.9 out of 5 stars
Leicester LE19
£30,000 - £50,000 a year - Permanent, Full-time

Job details

Pay

  • £30,000 - £50,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Night shift

Location

Leicester LE19

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Sick pay
  • Free parking
  • On-site parking

Full job description

The Company

At Nick Scali we’re more than just a furniture brand — we’re passionate about helping customers turn houses into homes. With a reputation for quality craftsmanship we are rapidly expanding and looking for talented sales professionals to grow with us.

We’re seeking a high-performing Direct Sales Leader with proven experience in the furniture or home interiors industry. You’ll work directly with prospective clients to understand their needs, present solutions, and close deals efficiently and effectively.

The Benefits

- OTE of £30,000 - £50,000 per annum
- Enhanced sick pay

- Staff discount
- Length of service rewards
- Free tea and coffee
- Free parking
- Refer a friend rewards

The Role

This is a terrific opportunity for a passionate direct sales professional with a great leadership style to join our growing company.

So, if you want to join a motivated, fun and friendly team and help take our success to new heights, then apply today!

The Role

Support the Store Manager to set exceptional standards of customer service and motivate your team to achieve maximum sales and profitability at our store in Leicester. You will support and enable your team to identify customers’ needs, convey features and benefits of products and present merchandise to the highest standard possible.

Assist in developing, training and motivating team members, ensuring all duties are carried out efficiently and in accordance with company procedures.

Becoming an expert on our products, you will ensure they are displayed to the highest standards and provide excellent sales advice to customers and colleagues in order to achieve maximum sales and profitability.

You will also ensure that stock is ordered, received, stored and displayed in line with company guidelines and process incoming information and enquiries.

Please note, this role will require weekend and late-night work (until 7pm) as part of a shift pattern.

About You

✅ 3+ years of experience in closing direct sales — ideally in furniture, interiors, or luxury retail

✅ Experience leading a team
✅ Proven ability to convert leads into sales and consistently exceed targets
✅ Strong communication, negotiation, and follow-up skills
✅ Data-driven approach to sales
✅ Flexible to work evenings/weekends

If you’re a closer who thrives on turning potential into profit, we want to hear from you. Apply now and let’s grow together!

We are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

In the event that you are selected for interview please advise us in advance of any reasonable adjustments we can make to best support you through the process.

Job Types: Full-time, Permanent

Pay: £30,000.00-£50,000.00 per year

Benefits:

  • Employee discount
  • Free parking
  • On-site parking
  • Referral programme
  • Sick pay

Work Location: In person

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