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    • Office Co-ordinator - Home Based.
    • Safe Pc Direct Ltd T/A Refurbmac is looking for an Office Co-ordinator to be responsible for the general operation of our…
    • View all RefurbMAC jobs - Remote jobs - Customer Service Representative jobs in Remote
    • Salary Search: Customer Services Representative salaries in Remote
    • Work alongside teammates to elevate customer service and refine our processes.
    • We empower our specialists to resolve customer issues efficiently and accurately,…
    • 2+ year experience in customer service, customer support, contact centre, or hospitality/service role with high customer interaction.
    • What you’ll be doing;
    • Spotting opportunities to improve processes and customer service.
    • This isn't just another customer service role.
    • Customer service: 2 years (required).
    • Full product and customer service training provided.
    • Build strong customer relationships and deliver excellent service.
    • What We’re Looking For*.
    • Ensure that your individual targets are met, and that excellent customer service is maintained.
    • Although our client will consider anyone with a strong customer…
    • To be considered for the opportunity of customer service representative, please send your CV Application for consideration.
    • Thank you for your interest.
    • You don't need a background in customer service — you need to be a people person with a solid work ethic, and we'll handle the rest through full paid training.
    • Experience in a customer service/claims environment for at least 1 year.
    • Customer service: 1 year (required).
    • Join our innovative team in an exciting new office…
    • The role combines relationship management, customer service and commercial awareness with strong administration and attention to detail.
    • Manage relationships with internal and third-party customers to ensure excellent customer service is delivered.
    • To comply with all DPA and GDPR guidelines.
    • Great interpersonal skills and a natural flair for customer service.
    • If you are ready to take the next step in your customer service career with a well-…
    • Continuously seek ways to enhance the customer service experience.
    • Communicate with customers to understand their needs and provide product or service…
    • Delivering excellent customer service, addressing enquiries, finding solutions and maintaining a high level of customer satisfaction.
    • And that's not all….
    • Customer service and customer liaison experience.
    • Ø Assisting customers carry out site surveys/finding the best solutions for customer requirements.

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Job Post Details

Customer Services Representative
Remote
Permanent

Job details

Pay information not provided
Permanent
Remote

Full job description

Job Summary

Office Co-ordinator - Home Based

Safe Pc Direct Ltd T/A Refurbmac is looking for an Office Co-ordinator to be responsible for the general operation of our office in UK. Duties will involve:
  • Customer support:
  • Emails Support
  • Calls Support
  • Chat Support
  • Amazon Support
  • Fax Support
  • Courier claims
  • Maintaining RMA lists
  • Calls to courier companies if needed
  • Generating Labels (If needed)
  • Maintaining Refund Data
Job Requirement:
  • Bachelor’s degree in Business Administration or relevant field.
  • A minimum of 2 years’ proven experience in a relevant position.
  • Excellent English is written and verbal communication skills (UK Experience will be a plus point)
  • Must have good internet and own laptop.
  • Backup of light (no excuse on it)
  • Good communication and responsive. During working hours, should respond instantly.
  • Good understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills.
  • Attention to detail and problem-solving skills.
  • You must be a team player to work with a team of 10.

6 reasons why you should join us and get the appreciation you deserve:

1. Super friendly team.
2. Good work life balance.
3. Excellent training on our Laptop motherboard repairing machine.
4. Fast growing business.
5. Latest technology providers.
6. Great career potential.

Salary: Based on Experience & Knowledge
Job Type: Permanent
Job Location: Remote
Contact Person: Sleha Javed

Apply for this position
To apply for this position, please email a copy of your CV with a covering letter to info@refurbmac.co.uk
stating which position you're applying.

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