Customer Service jobs in Livingston

We are looking for an ADMINISTRATIVE ASSISTANT to work full-time in our Livingston office. The ideal candidate will have experience in residential and commercial conveyancing. Experience with leasing would be an advantage.

Duties

The successful candidate will possess excellent organisational, communication, and time management skills, and will be comfortable working as part of a team. We are looking for an individual with:

• Good IT skills, especially in Microsoft Office
• The ability to learn law-practice management software
• A confident, organised approach and with good communication skills
• At least two years’ experience in an administrative role
• A can-do attitude and a willingness to work as a strong and committed team member

This is a full-time (35 hour) position. In return for your hard work and dedication, we offer a competitive salary, comprehensive benefits package, and opportunities for career progression.

Job Summary Administration Assistant

Responsible for a variety of administration tasks, including documentation preparation, record maintenance and general office support.

Key Responsibilities

1. Business Administration Support:

• Prepare and assist with efficient and timely correspondence to clients, external parties and colleagues via email, letters and telephone. Ensure that records of correspondence are maintained appropriately.
• Assist with the preparation of legal documentation and the provision of support as required, ensuring that office procedures and protocols are maintained and being mindful of attention to detail.
• Ensure that all files are maintained in accordance with firm policies and data protection regulations.
• Provide support to open new files in a timely and accurate manner.
• Draft, proofread, and finalise legal documents, accurately and in a timely manner.
• Provide reception support as necessary, communicating effectively and acting as an ambassador for Wallace Quinn.
• Support colleagues in any administration task that may be required to assist excellent customer service and a strong business operation.
• Apply high levels of skill with Office 365 packages.

2. Compliance and Risk Management:

• Ensure compliance with all relevant legal regulations and firm policies within the team.
• Ensure the application of best practices for legal and operational procedures as appropriate.

Skills and Competencies

• High ethical standards and professional integrity.
• Effective time management and organisational skills.
• Ability to multi-task and prioritise.
• Excellent communication skills.
• Excellent team working.
• Client-focused approach with a commitment to delivering outstanding service

What’s in it for me?

In return for your hard work and dedication, we offer a competitive salary, comprehensive benefits package, and opportunities for career progression. We have a strong track record of developing and retaining our staff, with several of our Directors having started as legal trainees. If you are interested in applying for this position, please submit your CV and a cover letter to margaret@wallacequinn.co.uk

Job Types: Full-time, Permanent

Pay: From £23,132.00 per year

Ability to commute/relocate:

• Livingston EH54 6TN: reliably commute or plan to relocate before starting work (required)

Experience:

• Administration Assistant: 2 years (required)
• Law firm: 1 year (required)

Work authorisation:

• United Kingdom (required)

Location:

• Livingston EH54 6TN (required)

Work Location: In person