Customer Success Manager jobs
Senior ERP Consultant (Implementation & Customer Success) (UK, Field-Based)
Urgently neededOften replies in 3 daysConfidentialEngland- Company pension
- Private medical insurance
- Proven track record of successful project delivery and customer outcomes.
- You’ll be the trusted expert on the ground: guiding customers through implementation,…
Customer Success Manager
Urgently neededOften replies in 1 dayTest PartnershipLondon EC2N- Company pension
- Work from home
- If you have previous experience in a SaaS customer success role then even better.
- We’re an HR Tech company, and we’re looking for someone to help our customers…
- Genuit GroupStonehouse
- Company pension
- Proven experience in a senior customer success or customer service leadership role, ideally within B2B or trade environments.
- Moira Wilson Recruitment LimitedKelso
- Free parking
- Company pension
- On-site parking
- Comfortable dealing with customers at all levels.
- Handle customer queries and issues through to resolution.
- Attend customer meetings and industry events when…
- FourJaw Manufacturing AnalyticsSheffield S1
- Sick pay
- Life insurance
- Company pension
- Private medical insurance
- Casual dress
- Cycle to work scheme
- Work with marketing to capture case studies and customer success stories that demonstrate real-world impact.
- Use health scoring to understand how customers are…
Customer Success Manager
Often replies in 3 daysUtelize Communications LtdMalvern WR14 3SZ- Flexitime
- Free parking
- On-site parking
- Company events
- Casual dress
- Work from home
- Experience of managing a portfolio of 30+ customers.
- Drive continuous service improvement initiatives by leveraging data and customer feedback.
Customer Success Manager
Often replies in 5 daysThe You TrustFareham PO16 8UX- Annual leave
- Company pension
- Work from home
- Strong understanding of customer lifecycle management, including customer health monitoring and success planning.
Customer Success Manager
Often replies in 10 daysNourish CareBournemouth- Referral programme
- Annual leave
- Employee assistance programme
- Company pension
- Paid volunteer time
- Private medical insurance
- Contribute to improving both internal and customer facing processes with a view to improving customer experience.
- Job Type: Full Time 37.5 hours a week*.
- Total IT Technology Solutions LtdBedford MK42 7PN
- Referral programme
- Annual leave
- Private dental insurance
- Private medical insurance
- Company events
- On-site parking
- Strong understanding of customer relationship management principles and practices.
- Proven experience in client success management, account management, or…
- Stage StubsExeter EX6 8AP
- Free parking
- Company pension
- Company events
- Casual dress
- On-site parking
- Managing the full sales cycle from initial outbound prospecting on the phones and via email through to guiding prospects to create and release their events,…
- Stage StubsExeter EX6 8AP
- Free parking
- Company pension
- Company events
- Casual dress
- On-site parking
- Managing the full sales cycle from initial outbound prospecting on the phones and via email through to guiding prospects to create and release their events,…
- nurtur.groupChaddesden DE21 5EL
- Referral programme
- Employee discount
- Sick pay
- Company pension
- Cycle to work scheme
- On-site parking
- Genuine passion for customer experience and long-term client success.
- Understanding of customer lifecycle marketing and customer journey strategy.
Customer Success Manager
Often replies in 3 daysPageTigerLincoln LN2 1DY- Company pension
- Discounted or free food
- Private medical insurance
- Work from home
- Cycle to work scheme
- Company events
- Proactive Engagement: Anticipate customer needs, share best practices and guide customers toward high‑value platform usage.
- Job Types: Full-time, Permanent.
- WilloManchester M3 3AP
- Flexitime
- Additional leave
- Company pension
- Work from home
- You understand that customer success drives commercial success.
- Familiarity with product-led growth motions, digital-touch customer success, or scaled customer…
Customer Success Manager (CSM)
Urgently neededOften replies in 1 dayTest PartnershipLondon EC2N- Company pension
- Work from home
- If you have previous experience in a SaaS customer success role then even better.
- We’re an HR Tech company, and we’re looking for someone to help our customers…
- LME Recruitment LimitedIpswich
- Act as the main customer contact, providing proactive updates and clear communication.
- Customer success/key account experience in freight forwarding/logistics/…
Job Post Details
Senior ERP Consultant (Implementation & Customer Success) (UK, Field-Based) - job post
Job details
Pay
- £60,000 - £70,000 a year
Job type
- Permanent
- Full-time
Location
Benefits
Pulled from the full job description
- Company pension
- Private medical insurance
Full job description
Hook
Tired of being the person who just “implements and disappears”? This is your chance to actually own the outcome — to see your work transform how businesses run, not just tick another project off the list.
Stack
We’re a growing ERP software company working with ambitious UK businesses that are ready to level up how they operate. But here’s the thing — software alone doesn’t change a company. People do. That’s where you come in.
You’ll be the trusted expert on the ground: guiding customers through implementation, training their teams, solving real operational challenges, and sticking around long enough to see the impact land. It’s hands-on, people-first consulting — not just configuration behind a screen. Expect variety, autonomy, and plenty of travel across the UK (yes, including overnight stays — this isn’t a desk job).
Payoff
As a Senior ERP Software Consultant, your success is simple: customers who actually use the system, see measurable improvements, and wouldn’t dream of going elsewhere.
You’ll report directly to the Managing Director, giving you real visibility and influence. You won’t be buried in layers of process — you’ll help shape how projects are delivered and how customers succeed.
We’re looking for someone who knows ERP inside out — someone who’s spent at least 5 years implementing or advising on ERP systems and can walk into a business, quickly understand their workflows, and translate that into a solution that works. You’ll need solid SQL and technical skills to get under the hood when needed, but just as importantly, you’ll be confident training users, challenging assumptions, and building trust.
What makes this role special? You’re not just delivering software — you’re helping businesses run better, smarter, and more confidently every day.
What you’ll bring
- 5+ years’ experience implementing or advising on ERP systems
- Strong SQL / technical capability
- Proven track record of successful project delivery and customer outcomes
- Confidence training and working closely with non-technical stakeholders
- Willingness to travel extensively across the UK and stay away from home regularly
Perks & Benefits
- Real autonomy and direct access to leadership (no corporate layers)
- Varied, meaningful work with different industries and challenges
- High trust environment — you’re hired for your expertise, not micromanaged
- Travel-based role with flexibility when you’re not on-site
- The chance to shape how customer success is delivered in a growing company
Package
- £60,000 – £70,000 base salary (depending on experience)
- Performance-based bonus
- Car allowance
- Private healthcare
- Enhanced pension
- Generous holiday allowance
- Salary sacrifice childcare scheme
- High autonomy with direct access to leadership
Invite
If you’re ready to step into a role where your work actually sticks — where clients remember your name because you changed how they operate — we should talk.
Job Types: Full-time, Permanent
Pay: £60,000.00-£70,000.00 per year
Experience:
- direct ERP systems: 5 years (required)
Willingness to travel:
- 75% (required)
Work Location: Hybrid remote in England