Customs Officer jobs

Woodland Group are recruiting an Import Customs Clearance Coordinator for our team in Hayes. Reporting to the Air Import Supervisor the Import Customs Clearance Co-Ordinator to work closely with the Import team and HMRC. The Import Customs Clearance Co-ordinator will be responsible for prepping and clearing shipments through HMRC. To supply a high level of service to both internal colleagues, suppliers, and clients alike when completing import customs formalities.

Shift Pattern: 4 on 4 off, 7am - 7pm.

About us:

Would you like to work for a company where you can make a difference, Woodland Group is more than just a logistics and supply chain company. Independently owned, we continuously challenge ourselves and our teams to innovate and adapt, provide expert solutions and create opportunities for clients, team members, partners and communities. Our culture thrives on a drive for excellence and innovation, collaboration, agility through independence, opportunities to learn and develop, our diversity and relationship building, and our desire to bring skills and passion to a quickly changing and fast-paced environment.

About the role

• Preparation and clearance of Customs Declarations for Airfreight imports.
• Preparation and clearance of pre-lodgements and T1 for Road imports.
• Liaise with HMRC directly regarding Import issues.
• Maintain and update internal systems to support the movement of goods.
• Ensure accurate and timely lodgement of Customs declaration.
• Booking in airfreight shipments from pre-alerts,
• Working with the customer service team to ensure all information is provided by the customer prior to arrival of goods in the UK, and on occasions deal directly with customers.
• Ensure accurate customs declaration and compliance with all import regulations.
• Monitoring/tracking shipments and keeping all parties updated of any delays.
• Be able to identify any potential problem areas before they have an adverse effect on operations.
• Create ETSF records on ASM Sequoia and maintain ETSF paperwork.
• Monitor and work from a shared email inbox and answer incoming calls
• Work closely with the inhouse transport team to ensure collections and deliveries meet customers requirements.
• Any other duties as required by management for the smooth and efficient operation of the department.
• Work with the import team to continually improve processes and business performance.
• Support changes in the role necessary to take the department and business forward; and
• Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
• Achieving agreed individual objectives; and
• Understanding and adhering to all Woodland policies and procedures relevant to the role.

About you:

• Experience in customs procedures and clearances.
• Excellent verbal and written communication.
• Proactive and self-motivated individual who can work on their own and within a team.

Why you'll love working for us:

We have a new UK benefits programme based on what our staff asked us for! This includes...

• Generous holiday allowance which rises with service.
• Recognition awards and Incentives.
• Length of service incentives
• Enhanced occupational maternity pay
• Profit share scheme
• Salary sacrifice pension scheme
• Life assurance
• Health cash plan
• Mental health and stress hotline
• Retail discounts and awards
• Discounted health club membership
• Real career opportunities
• Team bonding opportunities and events
• To be part of a fast-moving exciting company with a great team of people.
• And much more…

We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER.

At Woodland Group success is down to our dedicated and experienced teams right across the globe. We create safe spaces for collective growth – regardless of background. We embrace differences and believe we are made stronger by the unique capabilities and qualities that each person can bring to Woodland. We deliver opportunities across a wide variety of roles all over the world, from entry level to senior management, behind the steering wheel, in IT and tech or eCommerce. Every Woodlander has access to training and development courses and can drive their own success forward, to realise their full potential.

Woodland Group is proud to be an equal opportunity workplace and a member of the Disability Confidence Scheme. We are committed to the values of Equal Employment Opportunity and provide accessible interviews to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Woodland Group and are in need of special assistance, please send an email to recruitment@woodlandgroup.com.

Recruitment Agencies

• “The Woodland Group Ltd does not accept speculative CVs from agencies and politely requests agencies refrain from contacting line managers directly.”

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Employee mentoring programme
• Enhanced maternity leave
• Gym membership
• Life insurance
• On-site parking
• Private dental insurance

Work Location: In person