This is a varied and influential role where you will act as a key point of contact for security matters, supporting our operations, customers and stakeholders while ensuring compliance with internal and external standards. You will build strong relationships across the DHL network, as well as with local and national law enforcement agencies and relevant government departments.

What will you be doing?

- Lead on fraud cases and investigations, initiating corrective actions and working with internal and external stakeholders to support effective resolution.

- Undertake and manage security compliance audits across your area of responsibility.

- Investigate company and customer losses, analysing incidents and implementing appropriate countermeasures.

- Provide professional security guidance, support and consultancy to operational teams and other business departments.

- Support allocated corporate customers with security-related advice.

- Develop strong relationships with operational management to help prevent loss and damage and ensure company procedures are maintained.

- Provide timely updates on investigations recorded through the Security Case Management Systems (SCMS).

- Work proactively to reduce loss or damage and support the reduction of claims against DHL.

- Attend relevant meetings, provide specialist advice and promote security awareness.

- Support the achievement of Security objectives and adherence to relevant guidelines, manuals, policies and procedures.

What are we looking for?

You will bring strong professional security knowledge, sound judgement and the ability to build trusted relationships while providing constructive challenge.

- Demonstrable experience of working with civil and criminal law.

- Proven experience working in an investigatory role.

- Management experience within a regulatory or enforcement environment.

- Education to GCSE level or equivalent.

- Strong customer orientation and relationship-building skills.

- Good business acumen and the ability to work effectively across organisational boundaries.

- Previous experience within the Express Parcels or Transport industry would be desirable.

IMPORTANT THINGS TO KNOW

- The role requires regular travel to business locations and customers throughout the UK, which may include overnight stays.

- You will participate in a 24-hour call-out rota for security incidents and may need to vary your working hours according to the demands of the position.

- You may be required to support Security colleagues in other areas of the UK as directed by the UK Security Director.

- Certain duties and procedures may require a Counter Terrorism Check (CTC).

What do we offer?

- Competitive salary and eligibility to participate in performance-related bonus schemes.

- Generous holiday entitlement, increasing with completed service.

- Company pension scheme with excellent contribution rates and Life Assurance.

- Enhanced maternity pay and generous company sick pay.

- A competitive package of voluntary benefits, including retail, entertainment and gym membership discounts, cash dental plans and discounted Health Assessments.

- Access to professional employee assistance and wellbeing programmes, including qualified mental health first aiders.

- Excellent training and development opportunities, with a strong focus on internal promotion.

Our Commitment to Inclusion

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Privacy Notice

DHL International (UK) Ltd acts as a "Data Controller" and, in line with our responsibilities under the General Data Protection Regulations (GDPR), we take data protection very seriously. We collect and use your Personal Information in accordance with our Privacy Policy, which will be supplied as part of the recruitment process.