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Level 4 Data Analyst Apprentice (The Dispute Service LTD) - job post

BPP Education Group Apprenticeships
3.0 out of 5 stars
Hemel Hempstead HP2 7TG
£19,747 a year - Apprenticeship
Responded to 51-74% of applications in the past 30 days, typically within 4 days.

Job details

Pay

  • £19,747 a year

Job type

  • Apprenticeship

Shift and schedule

  • Monday to Friday

Location

Hemel Hempstead HP2 7TG

Full job description

Level 4 Data Analyst Apprentice with The Dispute Service LTD

Hours Per Week: Monday to Friday 9-5, (35 hours)

Short Description:

The Dispute Service Ltd (TDS) is seeking a Data Analyst Apprentice to support the collection, analysis and reporting of data that underpins operational performance, regulatory compliance and service improvement. This role is designed for an individual who will work while studying towards the Data Analyst Level 4 Apprenticeship, developing practical data skills alongside academic learning. The apprentice will support data analysis activities, build dashboards and reports, and contribute to evidence-based decision-making across the organisation. The apprentice will receive structured training, mentoring and protected learning time and will progressively build capability in data analytics, visualisation, data management and stakeholder communication in line with the apprenticeship

standard.

Monday to Friday 9-5, (35 hours)

Full Description:

About Company:

We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Data Analyst.

PRINCIPAL RESPONSIBILITIES

Data collection and preparation

  • Support the collection, validation and organisation of data from multiple internal systems
  • Assist with data cleansing, transformation and aggregation to ensure accuracy and consistency
  • Follow established data quality, security and governance standards

Data analysis and insight

  • Conduct descriptive and exploratory analysis to identify trends, patterns and anomalies
  • Produce routine and ad-hoc reports to support operational and regulatory requirements
  • Assist in analysing service performance, customer outcomes and process efficiency
  • Support senior analysts in more complex analytical tasks and projects

Reporting and visualisation

  • Develop and maintain dashboards and visual reports using tools such as Tableau
  • Present data in clear, accessible formats for non-technical audiences
  • Support continuous improvement of reporting processes and outputs

Stakeholder support and communication

  • Work with colleagues to understand data requirements and business questions
  • Communicate findings clearly and accurately, with guidance and supervision
  • Contribute to a culture of evidence-based decision-making across TDS

Technical development

  • Learn and apply database querying techniques (e.g. SQL) under supervision
  • Support data extraction and validation activities, including from legacy systems where required
  • Maintain documentation of analysis methods and outputs

Apprenticeship and professional development

  • Actively participate in the Data Analyst Level 4 Apprenticeship programme
  • Complete all required learning, assignments, portfolio evidence and end-point assessment activities
  • Apply apprenticeship learning directly to workplace tasks and projects
  • Demonstrate continuous development of knowledge, skills and professional behaviours

No job description can cover every issue that might arise and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed.

Future Prospects:

All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company.

Training Provided:

Apprenticeship framework This role is appointed on the basis that the post holder will:

  • Be enrolled on and complete the Data Analyst Level 4 Apprenticeship (ST0118)
  • Spend a minimum of 20% of working time on off-the-job learning
  • Work towards achieving the Knowledge, Skills and Behaviours required for successful end-point assessment.

Firebrand’s sector-leading Level 4 Data Analyst (L4DA) Apprenticeship Programme develops apprentices to extract, manipulate, model, visualise and present data to provide business insight.

Our programme gives apprentices a thorough understanding of how data is integrated to allow the application of statistics and modelling to make better predictions from data. Data story telling runs throughout the programme inspired by Gestalt Principles & Cognitive Load theory to reinforce concepts around effective visualisation.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Key areas covered are:

  • Analytics Lifecycles
  • Data Democratisation
  • SQL Data Extraction
  • Advanced Data Joins
  • Advanced Visualisation of Data
  • Statistical Programming Languages
  • Predictive Modelling & Forecasting
  • Statistics in Analysis
  • Creating & Delivering a great Data Product

Skills Required:

Essential

  • Interest in data analysis and using data to solve business problems
  • Strong numerical and analytical thinking skills
  • Good attention to detail and commitment to data quality
  • Ability to communicate clearly, both verbally and in writing
  • Willingness to learn new tools, techniques and concepts
  • Basic experience with Microsoft Excel and Office applications

Desirable

  • Familiarity with data visualisation tools (e.g. Power BI, Tableau)
  • Basic awareness of databases or SQL
  • Experience working with structured data or reports
  • Awareness of data protection, confidentiality and ethical data use Exposure to Salesforce or CRM systems

Required behaviours and attitudes (aligned to apprenticeship standard)

The successful candidate will demonstrate:

  • Curiosity and enthusiasm for learning and self-development
  • A professional and ethical approach to handling data
  • Commitment to customer service, fairness and public value
  • Ability to work collaboratively as part of a team
  • Willingness to accept feedback and learn from others
  • Organisational skills to balance work responsibilities and study requirements
  • Alignment with the aims and values of The Dispute Service Ltd

Qualifications Required:

BTEC Level 3 standard/ A- Levels

GCSE English and Maths at grade C/4 or above (or willingness to work towards this as part of the apprenticeship)

We kindly request that applicants answer the screener questions independently, without the assistance of generative AI, to ensure your authentic voice and qualifications are represented.

IND123

Pay: £19,747.00 per year

Application question(s):

  • Do you drive or take public Transport?
  • Do you have any prior educational/work experience in Data Analysis?
  • Why do you want to do a L4 Data analyst apprenticeship?

Work Location: In person

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