Dental Reception jobs in Ashton-Under-Lyne OL6

Dental Receptionist

We are looking for a friendly, organised and professional Dental Receptionist to join our team.

As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience from the moment they contact or arrive at the practice.

The successful candidate will have excellent communication and organisational skills, be confident dealing with patients both face-to-face and over the telephone, and be able to manage a busy reception environment calmly and professionally.

Key Responsibilities

Your duties will include:

• Welcoming patients to the practice in a friendly and professional manner
• Answering incoming telephone calls and dealing with patient enquiries
• Booking, confirming, rescheduling and cancelling appointments
• Managing patient check-in and check-out
• Maintaining accurate and up-to-date patient records
• Taking and processing patient payments
• Responding to emails and other patient correspondence
• Liaising with dentists, dental nurses and other members of the team to help ensure the smooth running of the appointment diary
• Supporting effective patient flow throughout the working day
• Handling confidential patient information appropriately and in accordance with data protection requirements
• Assisting with general reception and administrative duties
• Providing excellent customer service and helping patients feel comfortable and well cared for

About You

We are looking for someone who:

• Has previous reception, administrative or customer service experience
• Has excellent verbal and written communication skills
• Is friendly, approachable and professional
• Is organised and has good attention to detail
• Can confidently manage several tasks at the same time
• Remains calm and professional in a busy environment
• Is comfortable using computers and office software
• Works well as part of a team
• Is reliable, punctual and willing to learn
• Understands the importance of patient confidentiality

Previous experience working within a dental practice or healthcare environment would be an advantage.

What We Offer

You will be joining a supportive dental team where patient care and teamwork are important to us.

We are looking for someone who wants to become a valued member of the practice and who takes pride in providing a professional and welcoming service to our patients.

If you are organised, have previous experience, are personable and enjoy working with people, we would be pleased to hear from you.

To apply, please submit your CV together with a short covering statement outlining your relevant experience and why you would like to join our practice.

Pay: £12.71 per hour

Expected hours: 42.5 per week

Benefits:

• Additional leave
• Company pension
• Store discount

Work Location: In person